Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
756 reviews
5 stars
275
4 stars
210
3 stars
105
2 stars
54
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others report rudeness and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some reviews mention good quality food, others report issues such as cold items, food poisoning, and unsanitary conditions.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with some expressing disappointment over long wait times.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising the atmosphere while others reported unsanitary conditions.
- SKSo KelseNov 11, 20251.0Waited in the drive through for over 20 minutes, to get up to the window lady proceeds to make me wait another 10 minutes. I went inside to talk with a manager and she said they had no line and I literally had to walk her out to show the 8 cars behind me. Another lady said she didn’t hear anything on the headset. Then the managers all like “a little patience” and I’m like there’s 10 of you working and waiting 30 minutes to even order is beyond ridiculous for fast food. She told me they were running out of stuff. It’s like what is it? Every other person was giving a different reason as to why they were so slow. I get it but if they said that or put up a sign I would’ve just left. Got in the drive thru line at 10:15 didn’t get food until 10:55
- MMMosesNov 4, 20255.0Great and friendly staff! Left a great review by name for them online.
- PRPeter RockSep 20, 20251.0Wendy's continues to disappoint...I ordered the 2 Jr Bacon w/cheese and came away with 2 cold malnuirshed looking sandwiches that I would not even give to a homeless person looking for a handout on a street corner...when you put a picture to your product it really should be presented to you that way instead of wrapping crap and putting it into the to-go order bag and taking the customers money and expect a good review of said product. I will continue to again avoid this chain that serves crap and take my business to other chains that care about service and quality of product offered to customers.
- JMJennifer MitchellSep 16, 20251.0When in the drive thru constantly cutting me off while ordering! Told me I needed to pay for sauces, so I did….they still didn’t give me the right sauces so when I went inside they were rude and still only gave me one. The manager was no help either as she was in there with a nasty attitude slamming stuff around. I’m sure yall are busier than usual since the weather is nasty but it’s not a reason to give horrible customer service nor not give customers what they’ve paid for. WORST WENDY’S EXPERIENCE EVER Got home and opened up my burger…..supposed to be a number 1 WITH cheese and NO onion….its a patty and 2 onion slices! I am DISGUSTED and will NEVER give this establishment my money again!! Don’t go here unless you want HORRIBLE service and MESSED UP food orders!!
- MJMs JacksonSep 3, 20251.0The worst Wendy's ever! I came through drive thru 9,/2/2025 10:40am and the African American female manager was extremely rude! She is always rude every time she is there and actually went back and forth with me over ketchup! I took my money back because I refuse to spend money where the service is awful!Go to any other Wendy's..stay away from this one!
Frequently Asked Questions About Wendy's
Is 301 Floyd Thompson Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hampton, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hampton, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 865-6841.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 301 Floyd Thompson Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Hampton, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 301 Floyd Thompson Blvd, Hampton, VA?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to midnight, and Friday to Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 301 Floyd Thompson Blvd serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is dine-in available at Wendy's on Floyd Thompson Blvd?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
How can I order Wendy's food from this location?
You can order via the Wendy's app or online at order.wendys.com by selecting this location for delivery or pickup.
Is Wendy's at 301 Floyd Thompson Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food during regular hours.
Are there other fast food or burger restaurants near Wendy's at 301 Floyd Thompson Blvd?
Nearby fast food and burger options include another Wendy's, Sonic Drive-In, Bubba (barbecue and sandwich shop), and Bubba-N-Frank's (barbecue and American restaurant).
What convenience stores or supermarkets are near Wendy's on Floyd Thompson Blvd?
Kwik-E Mart, a convenience store and grocery market, is located near this Wendy's location for quick shopping needs.
Are there fitness or gym facilities near Wendy's at 301 Floyd Thompson Blvd?
Yes, Demand Great Health & Fitness gym and boot camp facilities are nearby for customers interested in fitness activities before or after their meal.
Can I access postal or shipping services near Wendy's at 301 Floyd Thompson Blvd?
Yes, there is a UPS Access Point location nearby, which can be convenient for sending or receiving packages while visiting Wendy's.