Wendy's

3.7
2382 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1024 W. Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.7
2,382 reviews
5 stars
929
4 stars
549
3 stars
395
2 stars
165
1 star
344

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Service Speed

While some customers experienced quick service, many others reported long wait times and disorganization, particularly during busy hours.

Customer Service

There were mixed reviews on customer service, with some praising friendly staff while others highlighted poor service and lack of attention to orders.
  • HV
    Harry Vasquez
    Nov 15, 2025
    1.0
    Could give it a zero stars if I could we came in approximately 3:30 am to pick an order we placed upon arriving the black lady with a dirty black hoodie and a black bonnet and a lightskin with curly orange hair said we didn't have the order which they already accepted on door dash which notified us about the food being already made and it was never made we waited for 10-15 minutes for both orders that we ordered were in the same bag (two biggie bags btw) we didn't receive some of the things we have ordered we even heard them complaining about us and every other customer placing the order at the time the entire time weve been waiting there and we turned around to receive the stuff we were missing and the lady with a bonnet gave us a bad attitude and we asked for our sauces for the nuggets and they tried to charge us for even tho it already comes with it and we tried to explain that to them and the lightskin dude closed the window on us... We honestly would not recommend this location and I will never be coming back to this store in this location ever
  • CT
    Cassie Thompson
    Nov 12, 2025
    2.0
    Why every time I asked for my sandwich to be made a certain way, they never do and worse part they put less than what they supposed to put when u ask for more, OF ANYTHING
  • SM
    Sarah Moore
    Nov 5, 2025
    2.0
    Took a long time to get food. Drink machine low on options.
  • SK
    Sarah Konicki
    Oct 28, 2025
    4.0
    So good so fun so yes
  • TW
    Tina Williams
    Oct 24, 2025
    2.0
    Rude staff here and no patient with their customers. They judging the customers as they look and by their clothes and talking about them. Didn't even have enough drinks in the soda machine and no ice for the drinks. That's that is crazy and inconvenient for customers honestly. The Food salty and cold 🤮 Gross 🤢. Employees don't wash their hands here before touching the food.

Frequently Asked Questions About Wendy's

Is Hampton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.