Wendy's

3.7
2383 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1024 W. Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.7
2,383 reviews
5 stars
929
4 stars
550
3 stars
394
2 stars
165
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Several customers reported issues with food being cold, improperly prepared, or unsanitary, including raw chicken and dirty conditions.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, particularly during morning shifts.
  • TM
    Tanisha Moody
    Dec 11, 2025
    1.0
    Dead Nat in my salad , I’m so upset . Didn’t open till i got home and started eating
  • PH
    precicise Himself
    Dec 9, 2025
    1.0
    They move extremely slow they had six people in the lobby and did not even look at us once to take our orders this place is extremely unprofessional and I will never come there again I walked out because they never noticed people waiting to get our orders taken
  • PA
    Pernell Anthony
    Nov 19, 2025
    4.0
    Food and service here was great. This location is awkward because it's not enough room to maneuver around decently
  • HV
    Harry Vasquez
    Nov 15, 2025
    1.0
    Could give it a zero stars if I could we came in approximately 3:30 am to pick an order we placed upon arriving the black lady with a dirty black hoodie and a black bonnet and a lightskin with curly orange hair said we didn't have the order which they already accepted on door dash which notified us about the food being already made and it was never made we waited for 10-15 minutes for both orders that we ordered were in the same bag (two biggie bags btw) we didn't receive some of the things we have ordered we even heard them complaining about us and every other customer placing the order at the time the entire time weve been waiting there and we turned around to receive the stuff we were missing and the lady with a bonnet gave us a bad attitude and we asked for our sauces for the nuggets and they tried to charge us for even tho it already comes with it and we tried to explain that to them and the lightskin dude closed the window on us... We honestly would not recommend this location and I will never be coming back to this store in this location ever
  • CT
    Cassie Thompson
    Nov 12, 2025
    2.0
    Why every time I asked for my sandwich to be made a certain way, they never do and worse part they put less than what they supposed to put when u ask for more, OF ANYTHING

Frequently Asked Questions About Wendy's

Is Hampton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through at 1024 W. Mercury Blvd, Hampton, VA?

The drive-through at this Wendy's location is open daily from 6:30 AM to 4:00 AM.