Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Several customers reported issues with food being cold, improperly prepared, or unsanitary, including raw chicken and dirty conditions.
Cleanliness
Multiple reviews mentioned the restaurant's cleanliness issues, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, particularly during morning shifts.
TM
Tanisha Moody
Dec 11, 2025
1.0
Dead Nat in my salad , I’m so upset . Didn’t open till i got home and started eating
PH
precicise Himself
Dec 9, 2025
1.0
They move extremely slow they had six people in the lobby and did not even look at us once to take our orders this place is extremely unprofessional and I will never come there again I walked out because they never noticed people waiting to get our orders taken
PA
Pernell Anthony
Nov 19, 2025
4.0
Food and service here was great. This location is awkward because it's not enough room to maneuver around decently
HV
Harry Vasquez
Nov 15, 2025
1.0
Could give it a zero stars if I could we came in approximately 3:30 am to pick an order we placed upon arriving the black lady with a dirty black hoodie and a black bonnet and a lightskin with curly orange hair said we didn't have the order which they already accepted on door dash which notified us about the food being already made and it was never made we waited for 10-15 minutes for both orders that we ordered were in the same bag (two biggie bags btw) we didn't receive some of the things we have ordered we even heard them complaining about us and every other customer placing the order at the time the entire time weve been waiting there and we turned around to receive the stuff we were missing and the lady with a bonnet gave us a bad attitude and we asked for our sauces for the nuggets and they tried to charge us for even tho it already comes with it and we tried to explain that to them and the lightskin dude closed the window on us... We honestly would not recommend this location and I will never be coming back to this store in this location ever
CT
Cassie Thompson
Nov 12, 2025
2.0
Why every time I asked for my sandwich to be made a certain way, they never do and worse part they put less than what they supposed to put when u ask for more, OF ANYTHING
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 1024 W. Mercury Blvd, Hampton, VA?
The drive-through at this Wendy's location is open daily from 6:30 AM to 4:00 AM.
Does the Wendy's at 1024 W. Mercury Blvd serve breakfast?
Yes, this Wendy's location serves breakfast daily, including combos, sandwiches, coffee, and sides.
Can I order delivery from the Wendy's in Hampton, VA?
Delivery availability can be checked via the Wendy's app or by entering your address at order.wendys.com to see if delivery is available.
What payment options are accepted at this Wendy's location?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 1024 W. Mercury Blvd for feedback or questions?
You can call them directly at (757) 838-8417 or use the Customer Care Live Chat via their contact page. For feedback, you may also complete their Customer Satisfaction Survey online.
Are there any nearby automotive service centers close to Wendy's at 1024 W. Mercury Blvd?
Yes, nearby automotive services include Wynne Ford, Quick Lane, Take 5 Oil Change, Caliber Collision, and Hampton Collision Center, which can be convenient if you want to grab a meal at Wendy's while your car is serviced.
What family-friendly dining options are near Wendy's at 1024 W. Mercury Blvd?
Nearby family-friendly restaurants include Denny's for breakfast and brunch, Red Lobster for seafood, Olive Garden for Italian cuisine, and Raising Cane's for chicken, offering various dining choices around Wendy's.
Is there a convenient store or gas station near this Wendy's location?
Yes, a 7-Eleven convenience store and gas station is located nearby, useful for snacks or fuel during your visit to Wendy's.
Are there fast food alternatives near Wendy's at 1024 W. Mercury Blvd?
Nearby fast food options include Taco Bell, another Wendy's nearby, Cook Out, and Raising Cane's if you want to explore different quick-service meals.
Does the Wendy's location offer online ordering through an app?
Yes, you can order online via the Wendy's app or through order.wendys.com, accessing convenient ordering options including coupons and menu customization.