Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Service Speed
While some customers experienced quick service, many others reported long wait times and disorganization, particularly during busy hours.
Customer Service
There were mixed reviews on customer service, with some praising friendly staff while others highlighted poor service and lack of attention to orders.
HV
Harry Vasquez
Nov 15, 2025
1.0
Could give it a zero stars if I could we came in approximately 3:30 am to pick an order we placed upon arriving the black lady with a dirty black hoodie and a black bonnet and a lightskin with curly orange hair said we didn't have the order which they already accepted on door dash which notified us about the food being already made and it was never made we waited for 10-15 minutes for both orders that we ordered were in the same bag (two biggie bags btw) we didn't receive some of the things we have ordered we even heard them complaining about us and every other customer placing the order at the time the entire time weve been waiting there and we turned around to receive the stuff we were missing and the lady with a bonnet gave us a bad attitude and we asked for our sauces for the nuggets and they tried to charge us for even tho it already comes with it and we tried to explain that to them and the lightskin dude closed the window on us... We honestly would not recommend this location and I will never be coming back to this store in this location ever
CT
Cassie Thompson
Nov 12, 2025
2.0
Why every time I asked for my sandwich to be made a certain way, they never do and worse part they put less than what they supposed to put when u ask for more, OF ANYTHING
SM
Sarah Moore
Nov 5, 2025
2.0
Took a long time to get food. Drink machine low on options.
SK
Sarah Konicki
Oct 28, 2025
4.0
So good so fun so yes
TW
Tina Williams
Oct 24, 2025
2.0
Rude staff here and no patient with their customers. They judging the customers as they look and by their clothes and talking about them. Didn't even have enough drinks in the soda machine and no ice for the drinks. That's that is crazy and inconvenient for customers honestly. The Food salty and cold 🤮 Gross 🤢. Employees don't wash their hands here before touching the food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hampton, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hampton, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 838-8417.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hampton Wendy’s serve breakfast?
Yes, this Wendy’s location in Hampton, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 1024 W. Mercury Blvd, Hampton, VA?
The drive-through at this Wendy's location is open daily from 6:30 AM to 4:00 AM.
Does the Wendy's at 1024 W. Mercury Blvd serve breakfast?
Yes, this Wendy's location serves breakfast daily, including combos, sandwiches, coffee, and sides.
Can I order delivery from the Wendy's in Hampton, VA?
Delivery availability can be checked via the Wendy's app or by entering your address at order.wendys.com to see if delivery is available.
What payment options are accepted at this Wendy's location?
Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 1024 W. Mercury Blvd for feedback or questions?
You can call them directly at (757) 838-8417 or use the Customer Care Live Chat via their contact page. For feedback, you may also complete their Customer Satisfaction Survey online.
Are there any nearby automotive service centers close to Wendy's at 1024 W. Mercury Blvd?
Yes, nearby automotive services include Wynne Ford, Quick Lane, Take 5 Oil Change, Caliber Collision, and Hampton Collision Center, which can be convenient if you want to grab a meal at Wendy's while your car is serviced.
What family-friendly dining options are near Wendy's at 1024 W. Mercury Blvd?
Nearby family-friendly restaurants include Denny's for breakfast and brunch, Red Lobster for seafood, Olive Garden for Italian cuisine, and Raising Cane's for chicken, offering various dining choices around Wendy's.
Is there a convenient store or gas station near this Wendy's location?
Yes, a 7-Eleven convenience store and gas station is located nearby, useful for snacks or fuel during your visit to Wendy's.
Are there fast food alternatives near Wendy's at 1024 W. Mercury Blvd?
Nearby fast food options include Taco Bell, another Wendy's nearby, Cook Out, and Raising Cane's if you want to explore different quick-service meals.
Does the Wendy's location offer online ordering through an app?
Yes, you can order online via the Wendy's app or through order.wendys.com, accessing convenient ordering options including coupons and menu customization.