Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
While many enjoyed the smoothies and food, several complaints were made about incorrect orders, food quality, and portion sizes.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions.
Customer Experience
Several customers expressed frustration with the lack of responsiveness to complaints and issues with online orders.
Staffing Issues
Many reviews noted that the location is understaffed, leading to slow service and poor customer interactions.
MB
Monique Bailey
Nov 17, 2025
5.0
This location does not take the survey coupons after 1 week
PC
Phoebe Carson
Nov 3, 2025
4.0
My food and smoothies are always perfect when Kat makes them!
LM
Latoya Marshall
Nov 3, 2025
1.0
I didn’t feel welcome as I entered the lobby.The floors in the lobby was very sticky.
LL
Lily
Oct 10, 2025
5.0
Quick service, orders were made perfectly and on time
DA
Derek Allen
Aug 14, 2025
1.0
Child placed a mobile order at this location by mistake. I immediately called to get it cancelled and refunded. Employee told me she’d get a manager, hung up on me. Called back, got assistant manager. Had to go ask the manager. They told me they don’t do refunds and I’d have to get over it. Order# 37383676514467841 in case anyone who runs this place cares to help me.
Update: I noticed that’s how you always respond, so I completed that link off a previous review.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Tropical Smoothie Cafe offer delivery and what are its delivery hours?
Yes, delivery is available Monday to Friday from 7:00 AM to 8:45 PM, Saturday from 8:00 AM to 8:45 PM, and Sunday from 10:00 AM to 7:45 PM.
What types of food and beverages can I find at Tropical Smoothie Cafe?
They offer fresh smoothies, wraps, flatbreads, salads, bowls, acai bowls, sandwiches, quesadillas, and desserts including gluten-free and vegan options.
Can I order ahead for pickup or curbside at Tropical Smoothie Cafe?
Yes, you can order ahead through their app or online for in-cafe pickup or curbside pickup at participating locations.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the address and location of Tropical Smoothie Cafe?
It is located at 1040 Settlers Landing Road, Suite E/F, Hampton, VA 23663, United States, inside The Shops at Hampton Harbor.
Are there any nearby dining options near Tropical Smoothie Cafe?
Yes, nearby dining options include Golden City Chinese Restaurant, Wing Zone, Subway, Marco's Pizza, Palm Tree Caribbean Café, Wendy's, and Burger King.
What other services or places can I find near Tropical Smoothie Cafe?
Nearby you can find beauty salons like The Polished Onyx Salon and Royal K's Nail Salon, fitness centers like Shape Up Fitness, and the Hampton University Teacher Education Department.
How can nearby attractions like the Emancipation Oak enhance a visit to Tropical Smoothie Cafe?
You can enjoy a visit to the historic Emancipation Oak park and then stop by Tropical Smoothie Cafe for refreshing smoothies and healthy meals, making for a relaxing and enjoyable day.