Tropical Smoothie Cafe

3.6
247 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1040 Settlers Landing Road, Hampton, VA
23663, United States

Hours

Reviews

3.6
247 reviews
5 stars
115
4 stars
42
3 stars
24
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

While many enjoyed the smoothies and food, several complaints were made about incorrect orders, food quality, and portion sizes.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions.

Customer Experience

Several customers expressed frustration with the lack of responsiveness to complaints and issues with online orders.

Staffing Issues

Many reviews noted that the location is understaffed, leading to slow service and poor customer interactions.
  • MB
    Monique Bailey
    Nov 17, 2025
    5.0
    This location does not take the survey coupons after 1 week
  • PC
    Phoebe Carson
    Nov 3, 2025
    4.0
    My food and smoothies are always perfect when Kat makes them!
  • LM
    Latoya Marshall
    Nov 3, 2025
    1.0
    I didn’t feel welcome as I entered the lobby.The floors in the lobby was very sticky.
  • LL
    Lily
    Oct 10, 2025
    5.0
    Quick service, orders were made perfectly and on time
  • DA
    Derek Allen
    Aug 14, 2025
    1.0
    Child placed a mobile order at this location by mistake. I immediately called to get it cancelled and refunded. Employee told me she’d get a manager, hung up on me. Called back, got assistant manager. Had to go ask the manager. They told me they don’t do refunds and I’d have to get over it. Order# 37383676514467841 in case anyone who runs this place cares to help me. Update: I noticed that’s how you always respond, so I completed that link off a previous review.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.