Tropical Smoothie Cafe

3.3
492 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2033 Coliseum Drive, Hampton, VA
23666, United States

Hours

Reviews

3.3
492 reviews
5 stars
194
4 stars
68
3 stars
42
2 stars
47
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unprofessional service, with staff displaying rude attitudes and a lack of engagement.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty floors, sticky tables, and a general lack of cleanliness in the establishment.

Order Accuracy

Several customers experienced issues with incorrect orders and long wait times, indicating a need for better training and organization among staff.

Smoothie Quality

While some customers enjoyed the smoothies, others noted inconsistencies in taste and quality, suggesting a decline in standards.
  • CB
    Courtney Berry
    2 days ago
    1.0
    I understand being busy, but deliberately ignoring me and acting like they didn't know where my order was when it fact my smoothie sat there on the counter for over 10 minutes is just rude. Then open my food and discover its wrong, how do you even grab the wrong chips? Seems like maybe some training and customer service would be beneficial for the staff.
  • EN
    Elizabeth Nguyen
    4 days ago
    1.0
    We ordered a Blueberry Bliss smoothie at Tropical Smoothie Café for $8.77 and were very disappointed with the quality. According to the menu, the smoothie should include blueberries, strawberries, and banana. However, it tasted like only blueberries and ice. There was no noticeable strawberry or banana flavor, resulting in an unpleasant taste that made the smoothie undrinkable. Given the price, this was extremely disappointing, and we will not be returning or recommending this business.
  • MS
    Marcus Sheffield
    Dec 27, 2025
    5.0
    Best in the 757
  • LF
    Lesley Ferguson
    Dec 14, 2025
    2.0
    Wraps smaller here than any other location. Drowned in dressing so its all you can taste. Overheated to make lettuce wilt. Have tried multiple times and consistently disappointed. Will not be back
  • LM
    Latoya Marshall
    Dec 2, 2025
    1.0
    I’m a regular customer been since 2023 yesterday Sunday evening was the worst experience I’ve had I never had an issue with any staff most are very friendly but there was this one female I believe she’s new never seen her face she was so rude playing while servicing food like tropical smootie location is falling off 3.3 star that’s not good hopefully management have more staff meetings with employees on how to service customers properly.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe in Hampton, VA?

Tropical Smoothie Cafe in Hampton, VA is open daily from 7:00 AM to 9:00 PM, except on Saturdays and Sundays when it opens at 8:00 AM.