Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1603 E. Pembroke Ave. in Hampton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and food that tasted off or old.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Cleanliness
Several reviews noted unsanitary conditions, including dirty food preparation areas and unclean dining spaces.
Mixed Experiences
While some customers praised the food and service, many others had consistently negative experiences, indicating a lack of reliability.
PH
P Howard
Oct 28, 2025
1.0
I ordered via the drive thru at the 1603 E Pembroke Ave. I ordered nacho fries with cheese and 4 piece tenders with spicy ranch and I said “from the Taco Bell side” in the speaker. The lady in the speaker, a white woman with glasses asked if I wanted to round up my $10.99 total and I said yes so I paid $11. I sat at the window as the only person in the drive thru for about 30 seconds and the woman asked me to pulled around and she would bring it all out. After 15 min she brought out the nacho fries with cheese and the tenders no sauce. I went inside and waited for a moment as the only person waiting at the counter before a black bald male came up to me and I asked for spicy ranch. He told me they charge for that and tried to give me buffalo ranch. I asked him again for spicy ranch and he said that’s on the Taco Bell side and they charge for that and then I said I just paid for tenders and the woman did not give me sauce. I told him I can pay for it and he walked off got one spicy ranch then I told him I would like to pay for 2 so he rang up the 2 sauces and walked away to get another sauce. He came back and I paid for the sauces, $0.68. He had an attitude the whole time. I have ordered these tenders before with this sauce at this and other location with no issue and never had to pay extra for sauce. Even on the Taco Bell app the spicy ranch is the default sauce.
DC
David C
Oct 24, 2025
1.0
Workers always make you pull around to the parking lot when going through the drive thru and my chips tasted like bleach. They must never change the oil..
ZV
Zachary Valverde
Sep 17, 2025
1.0
sept 17 8pm
Drive through worker was extremely rude when I said my order and told me to go eat somewhere else. Don’t have to tell me twice. I’ve always had issues with this establishment, especially regarding customer service or long wait times for food prep.
AT
Adam Taft
Sep 10, 2025
5.0
KFC I service alot of KFC and I really enjoy this place
KK
Kimberly Kirkley
Sep 2, 2025
1.0
So I am an Uber driver I come in and I let the guy who looked at me dead in my face but not say anything continue to seepw the floors then he ask how can I help you I politely say I'm here for this person he goes and checks which I can see and hear him asking anoyher worker which I couldn't see then just comes back and sweeps floor again smh I say oh and what was the status and he then says oh five to seven min okay thanks for letting me know. So my thought on this is when he asked his teamate the status shouldn't he have came back and told me the status why did I have to ask him. Very poor customer service if you ask me
What are the operating hours for Taco Bell on weekdays?
Taco Bell at 1603 E. Pembroke Ave. in Hampton is open from 10:00 AM to midnight, Monday through Friday.
Does this Taco Bell location offer a drive-through service?
Yes, the Taco Bell on E. Pembroke Ave. has a drive-through open from 10:30 AM to midnight on weekdays and until 1:00 AM on weekends (Friday and Saturday).
What payment methods does Taco Bell accept?
You can pay at this location using American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell online for pickup?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant.
Does this Taco Bell serve breakfast items?
Yes, this Taco Bell serves breakfast, including their popular menu items such as tacos, burritos, and combos.
Is Taco Bell on E. Pembroke Ave. family-friendly?
Yes, this Taco Bell welcomes families and children, and it has seating and restrooms available.
What popular brands of drinks and snacks are available at this Taco Bell?
This location offers brands like Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, Brisk, and Cinnabon.
Are there nearby gas stations close to Taco Bell for a convenient stop?
Yes, nearby gas stations include Sunoco, Exxon, and Henry's, making it convenient for customers to fuel up before or after eating at Taco Bell.
What fast food options are close to Taco Bell on E. Pembroke Ave.?
Nearby fast food restaurants include KFC, McDonald's, and Subway, offering additional dining choices in the area.
Are there entertainment or recreational venues near Taco Bell?
Yes, Century Lanes and Century Bowling Lanes are nearby bowling alleys where customers can enjoy some recreation before or after dining.