Taco Bell

3.9
661 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3375 Commander Shepard Boulevard in Hampton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3375 Commander Shepard Boulevard, Hampton, VA
23666, United States

Hours

Reviews

3.9
661 reviews
5 stars
328
4 stars
148
3 stars
81
2 stars
29
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Food quality was inconsistent, with reports of stale items, incorrect ingredients, and overall dissatisfaction with the freshness.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and poorly maintained equipment.

Speed of Service

Service speed was a mixed bag; some customers appreciated fast service, while others faced long waits and delays.
  • MH
    Michael Huffman
    Jan 4, 2026
    1.0
    Waited 20 minutes for my food to be sitting on the counter by the window while I waited inside. Crispy chicken burrito had one burnt chicken tender in it. Paid for extra cheese on my nachos and I got less than normal. Used to be a good fast spot has gone down hill the past few months. I would know I eat here almost every day.
  • NN
    Niara
    Jan 4, 2026
    1.0
    I asked for my sides to be fresh they were not they were soggy I didn’t ask for my tacos to be fresh those are usually things that’s supposed to be made to order but instead they were cold all 2 of my tacos were cold and my sides were soggy I am very disappointed and will not be coming back and I will be letting my friends and family know to never come to this Taco Bell how are is it to make someone’s food fresh if they asked for it I would not have mind waiting for it either and they were not even busy just ridiculous the lady that took my order was nice but the food is highly disappointing and a waste of money just ridiculous
  • JS
    julia sullivan
    Jan 3, 2026
    5.0
    a few months ago me and my girlfriend got the worst food we’ve ever gotten from taco bell at this location, and before that the food was always mediocre, but it seems like they’ve gotten a lot of new workers and they are WORKING! whoever is in that kitchen needs a raise because the food has been hot and well made the last few times we’ve gotten it, which is saying something considering it was always barely warm and slightly nasty. thank you to whoever made this taco bell actually enjoyable!
  • JB
    Jessi Benson
    Oct 14, 2025
    5.0
    Dariyan was awesome!!!
  • MA
    Mya anthony
    Oct 6, 2025
    1.0
    Just straight disgusting there was spit in FOOD also hair very unsanitary never again! The workers looked disgusting

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Commander Shepard Boulevard?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

What is the address and contact number for Taco Bell located on Commander Shepard Boulevard in Hampton?

Taco Bell is located at 3375 Commander Shepard Boulevard, Hampton, VA 23666. You can contact them at +1 757-865-2000.