Taco Bell

3.7
1612 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1039 W Mercury Blvd in Hampton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1039 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.7
1,612 reviews
5 stars
637
4 stars
416
3 stars
255
2 stars
123
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff friendliness and service quality vary significantly, with some customers praising individual employees while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and insufficient portions, leading to customer dissatisfaction.

Speed of Service

Drive-thru and in-store service times are often criticized for being slow, with some customers experiencing long waits even when few cars are present.

Location Issues

Several reviews mention issues with the location's cleanliness and atmosphere, including concerns about homeless individuals in the area.
  • SS
    Stamatia Strickland
    Jan 4, 2026
    1.0
    I normally order from the taco bell close to my job in Houston so I know how the food should be prepared. I had to tear off half of my tortilla on my soft taco and it was still just 2 or 3 bites worth of food. My crunch wrap supreme was completely empty on on side and partially filled through out the rest. Thankfully, I don't have this location near my home or work. Worst Taco Bell on food prep.
  • KM
    kaylee mason
    Jan 3, 2026
    3.0
    Went in the drive thru about an hour ago. The food was fine. The girl at the drive thru window was rude. Told me my total and said nothing else. Also closed the window in my face while I was trying to speak twice!
  • MM
    Moses
    Nov 4, 2025
    4.0
    Great staff! Only complaint is no breakfast.
  • MN
    M N
    Oct 31, 2025
    1.0
    I’ve never in my LIFE waited 30 minutes for 3 cars to get through a drive through. This is WILD. I will never come here again. Felt like I was in stand still traffic on 95 South with a fatal crash just for a quesadilla. Choose somewhere else unless you have all night to wait.
  • SM
    Shukura Muhammad
    Oct 1, 2025
    5.0
    I don’t know who the manager is at this location but word of advice is to never ever get rid of Paul He has the most exemplary customer service I have ever witnessed at a fast food restaurant. He was so friendly and attentive. I haven’t even tried the food yet, but even if the food is nasty, I would come back just for his service. That is what I am talking about you make sure you keep him around and please don’t take advantage of your good people

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Mercury Blvd?

The drive-through is open from 8:00 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM Thursday through Saturday.

Does Taco Bell on 1039 W Mercury Blvd offer delivery service?

Yes, this Taco Bell location offers delivery service.