Taco Bell

3.7
223 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2136 W Mercury Blvd in Hampton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2136 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.7
223 reviews
5 stars
111
4 stars
35
3 stars
25
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude or unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Food Quality

Food quality varies significantly; while some customers enjoyed fresh and well-prepared meals, others received cold or poorly made items.

Service Speed

Service speed is inconsistent, with some customers praising quick service, while others reported long wait times.

Cleanliness

The restaurant is generally noted for being clean, but some reviews mention issues with food handling and presentation.
  • RS
    Rico Suave
    5 days ago
    2.0
    The team was nice and I got my order fairly quick. I ordered a cup of ice with my order and they told me management doesn’t allow that. I’ll just take my business to all the other Taco Bell’s that do.
  • KJ
    Kevin JOHNSON
    Nov 7, 2025
    5.0
    First time I ordered here, I accidently ordered from the app while sitting in a Taco Bell up the road. I am not normally in this area. Everyone here was friendly, the restaurant was clean, and the food was really good. I hadn’t eaten Taco Bell in a while and started eating here again in the past few months. Every time I eat at this particular restaurant the employees are always so friendly. It is fun to listen to the banter while I wait for my food. If you are a fan of Taco Bell and in the area i definitely recommend this location. I also tend to customize my food and so it is really great that not only is it fresh it always tastes good. Sorry didn’t think to get more pictures of the food.
  • LH
    Lauren Heath
    Nov 7, 2025
    5.0
    I will never go to another taco.Bell only this one. The shift manager's name was Charmaine.Daniels, and this woman went above and beyond to help me with my order. Caring, helpful, courteous, clean environment. She was amazing food was even better. It's the only taco bell I will ever go to.
  • AA
    Alena
    Oct 26, 2025
    1.0
    They get upset because I was overcharged smh apparently i need to ask for a discount on a special all Taco Bell have daily please forgive me I didn’t want to be charged full price for 1.99 sweet tea that you’re company have a sign on window !!!! Disgusting Dishonesty!!
  • RT
    Roseanne Thomas
    Oct 23, 2025
    1.0
    Let me tell you this customer service is everything! I don’t know who they got working the drive-through intercom on October 23rd 2025 around 5:20 PM, but that little girl was rude. I just end up canceling the order and drove to the Taco Bell on big Bethel. Those kids have good customer service!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

The drive-through is open from 9:00 AM to 3:00 AM on Fridays.

Can I order Taco Bell online for pickup or delivery at the 2136 W Mercury Blvd location?

Yes, you can order online or through the mobile app for pickup or delivery at this location.