Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hampton, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2001 West Mercury Blvd. for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
2,206 reviews
5 stars
712
4 stars
472
3 stars
347
2 stars
219
1 star
456
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
Food Quality
Several reviews mentioned poor food quality, including cold items, incorrect preparation, and unsanitary conditions.
Service Speed
Customers frequently complained about slow service, with long wait times reported for both drive-thru and mobile orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the food was enjoyable when prepared correctly.
- TLthelittlest lanieDec 8, 20251.0Dropped my food on the floor in front of my dasher, put it back in the bag like that was normal. Looks like the person also shoved their finger into my drink and gave me a barely there thing of fries. Never again. Screw this place.
- DHDanielle HarrisNov 8, 20251.0Waited over 30 minutes for food to never arrive. Was marked as someone bringing it out yet never came. 10+ cars went through drive thru the whole time and not once did anyone bring anything out. Will be filing a payment dispute.
- JCJen y Jose CruzNov 8, 20251.0Ordered two route 44 strawberry slushes. Why was one blended and other wasn’t?!
- CWchris wyattNov 4, 20255.0Food was fresh and tasted good. Was quick and perfect for breakfast on this scrappy morning. Thanks guys for making my day just a little better.
- HTHarry TilmanNov 2, 20251.0I order a plain cheeseburger and fry around 745pm its 834 and I haven't received my food. This establishment SUCKS! FYI sonic it was a mobile order!