Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
903 reviews
5 stars
243
4 stars
159
3 stars
145
2 stars
86
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many others experienced rudeness and unprofessional behavior from employees.
Food Quality
The quality of food received mixed reviews, with complaints about items being old, cold, or incorrect, alongside some positive mentions of freshness.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, indicating a lack of attention to hygiene.
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
- PGPatrick Gillum6 days ago1.0Store was not open at posted time they said they needed 10 minutes then they still were not open so I left I only put 1 star because I couldn’t post it with no stars
- MMMattNov 2, 20251.0Why does it take 30 mins on a Sunday for service. What is the point of a drivethrough if it doesnt move.
- SSSequoyaNov 1, 20254.0Didn’t see any recent photos of the playground- so I wanted to include one for others who may be looking for it. Came for the play area and it was surprisingly clean for a fast food establishment; we will be back :)
- CLCrush LZX.Oct 31, 20251.0They told me they were sold out just an hour before closing — that’s ridiculous. Then I went to another store that was closing in five minutes, and they still served me my food.
- MWMac WoodfordOct 26, 20251.0Apparently the table locators are just for show. I, and several other patrons I observed, were in the play area with our kids, waiting for our orders. We each realized that our food was taking a very long time (25 minutes for me) and separately went up to the front to find our food waiting for us. The employees had apparently decided they were too busy with the drive through to waste their time bringing food to customers inside. Upon receiving my food I discovered my monopoly game piece was missing. Given the lack of professionalism already displayed by the employees, I can only assume one of them took it.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 9 Semple Farm Rd, Hampton, VA?
McDonald's at 9 Semple Farm Rd, Hampton, VA is open daily from 5:00 AM to 11:00 PM, with extended hours on Friday and Saturday until 1:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday to Wednesday, and extends to 1:00 AM on Thursday to Saturday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:29 PM through their online ordering system.
What pickup and delivery services are available at this McDonald's?
Available options include curbside pickup, delivery, same-day delivery, and no-contact delivery for convenience and safety.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
Which nearby fast food options are available near this McDonald's?
Nearby fast food restaurants include Taco Bell, Hardee's, Bojangles', and additional McDonald's locations, offering various dining choices in the area.
Are there nearby accommodations for visitors near McDonald's at 9 Semple Farm Rd?
Yes, Arrow Inn and Efficiencies is a nearby hotel providing convenient accommodation options for visitors.
What leisure options can customers enjoy around the McDonald's in Hampton?
Nearby leisure spots include Curves yoga studio for fitness, Oldskool Video Games and More for gaming, and Sweet Beans for coffee and bakery treats, perfect for pre or post meal visits.