Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
911 reviews
5 stars
244
4 stars
159
3 stars
145
2 stars
89
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative experience.
Speed of Service
Many reviews highlighted extremely slow service, especially in the drive-thru, with long wait times reported consistently.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning issues like undercooked items, missing components, and overall inconsistency.
Management Response
Some positive feedback noted effective management intervention during complaints, but overall management was criticized for poor communication and staff training.
Cleanliness
Multiple reviews pointed out cleanliness issues within the restaurant, including dirty floors and unkempt dining areas.
- AHAlwaysMrs HallDec 23, 20251.0RUDE AS CRAP!!!! I’m door dashing on December 23,2025 2:06pm and I walk in I attempted to greet 2 employees with a friendly HELLO .. it’s the holidays anyway they both looked right past me like I wasn’t even here! I’m am so glad I am practicing living a different way because I could have told them about theirselves…. Management please advice employees to greet every guest ! Sista girl with the locs acting like she in charge she may be a manager not sure however she needs a talking to in how to have a positive attitude at work cussing n fussing smh
- TCTyler CovingtonDec 18, 20251.0The drive through takes absolutely forever, do not stop here thinking youll be in and out
- JPJeffrey PenningtonDec 12, 20255.0Big order for 5. Waited a little bit but not too long. Everything was correct and hot. I had to ask for the sauces that were supposed to be provided.
- MBMs ByrdNov 25, 20251.0The service was absolutely trash which I don't expect much from McDonald's employee as they never seen to want to be there but to just not actively look for a resolution is insane. I am sick and in pain. I just needed a orange juice and has brown to take my meds and get through the morning. That didn't happen instead I had a grown man being Sassy With me at 8 in the morning. I hate men who act like they don't like women for being women. well. Beware of the "friendly" rude manager Kelvonte. Coming from a member of the LGBT community he needs to do better and show some respect!
- TGTracy GilmoreNov 24, 20252.0OMG....this is a first for me. A McRib with no sauce. Like they just dipped one corner in the sauce and put it on the bun. Of course I didn't see this until we were real far away. Was too busy eating the smoking hot fries...which is becoming more and more rare at most locations.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 9 Semple Farm Rd, Hampton, VA?
McDonald's at 9 Semple Farm Rd, Hampton, VA is open daily from 5:00 AM to 11:00 PM, with extended hours on Friday and Saturday until 1:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday to Wednesday, and extends to 1:00 AM on Thursday to Saturday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:29 PM through their online ordering system.
What pickup and delivery services are available at this McDonald's?
Available options include curbside pickup, delivery, same-day delivery, and no-contact delivery for convenience and safety.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
Which nearby fast food options are available near this McDonald's?
Nearby fast food restaurants include Taco Bell, Hardee's, Bojangles', and additional McDonald's locations, offering various dining choices in the area.
Are there nearby accommodations for visitors near McDonald's at 9 Semple Farm Rd?
Yes, Arrow Inn and Efficiencies is a nearby hotel providing convenient accommodation options for visitors.
What leisure options can customers enjoy around the McDonald's in Hampton?
Nearby leisure spots include Curves yoga studio for fitness, Oldskool Video Games and More for gaming, and Sweet Beans for coffee and bakery treats, perfect for pre or post meal visits.