McDonald's

3.4
1955 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
236 S Mallory St, Hampton, VA
23663, United States

Hours

Reviews

3.4
1,955 reviews
5 stars
627
4 stars
411
3 stars
386
2 stars
174
1 star
357

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with reports of cold, old, or poorly prepared items, though some customers did enjoy their meals.

Wait Times

Long wait times are a common complaint, particularly in the drive-thru, with many customers expressing frustration over delays.

Cleanliness

The restaurant is noted for being clean and well-maintained, which some customers appreciated despite other issues.
  • AA
    A Almond
    Jan 1, 2026
    1.0
    I ordered breakfast. My sausage edges were burnt as were the edges of my mcmuffin. My egg tasted like it was bad. I order here often and normally things are good. This was a horrible experience and the fact that I had to park and wait for it made it even worse.
  • II
    Inquisitive
    Dec 17, 2025
    1.0
    Every week they're out of orange juice!
  • BN
    B N
    Dec 9, 2025
    1.0
    Awful..Might as well close down..
  • PA
    Peter A
    Dec 7, 2025
    3.0
    Dangerously to walk over there, traffic is like mad max.
  • GM
    Gabrielle Milner
    Nov 22, 2025
    5.0
    We came to the McDonalds to grab a quick breakfast at the drive through with quick and pleasant customer service, but the reason I felt moved to leave this review was the fact that they went above and beyond! My twin 4 year olds were so upset that it was breakfast and they couldn’t have their favorite, French Fries. John saw they were crying and took the time to make each of my three kids fresh fries out of the kindness of his heart. That small gesture made such a huge positive impact on the rest of our day and just reminded me that there are more good hearted people in my community than not. Thanks John!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Hampton, VA is open daily from 5:00 AM to 11:00 PM.

Can I order delivery from this McDonald's?

Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.