Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of cold, old, or poorly prepared items, though some customers did enjoy their meals.
Wait Times
Long wait times are a common complaint, particularly in the drive-thru, with many customers expressing frustration over delays.
Cleanliness
The restaurant is noted for being clean and well-maintained, which some customers appreciated despite other issues.
AA
A Almond
Jan 1, 2026
1.0
I ordered breakfast. My sausage edges were burnt as were the edges of my mcmuffin. My egg tasted like it was bad. I order here often and normally things are good. This was a horrible experience and the fact that I had to park and wait for it made it even worse.
II
Inquisitive
Dec 17, 2025
1.0
Every week they're out of orange juice!
BN
B N
Dec 9, 2025
1.0
Awful..Might as well close down..
PA
Peter A
Dec 7, 2025
3.0
Dangerously to walk over there, traffic is like mad max.
GM
Gabrielle Milner
Nov 22, 2025
5.0
We came to the McDonalds to grab a quick breakfast at the drive through with quick and pleasant customer service, but the reason I felt moved to leave this review was the fact that they went above and beyond!
My twin 4 year olds were so upset that it was breakfast and they couldn’t have their favorite, French Fries. John saw they were crying and took the time to make each of my three kids fresh fries out of the kindness of his heart. That small gesture made such a huge positive impact on the rest of our day and just reminded me that there are more good hearted people in my community than not. Thanks John!
What are the regular operating hours for this McDonald's location?
This McDonald's in Hampton, VA is open daily from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this location offers drive-through service every day from 5:00 AM to midnight.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any special features or services offered at this McDonald's?
Yes, services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I use the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store and use it to place orders conveniently.
Where is this McDonald's located?
It's located at 236 S Mallory St, Hampton, VA 23663, USA.
If I'm visiting Hampton University Softball Stadium, is there a McDonald's nearby for a quick meal?
Yes, this McDonald's is conveniently located near Hampton University Softball Stadium, making it easy to grab a meal before or after games.
Are there other dining options near this McDonald's?
Nearby restaurants include Tres Compadres Mexican Grill and Bar, Hardee's, El Diablo Loco Cantina & Tequila Bar, and Cibus Chophouse, offering various cuisines in the area.
What nearby places can help me navigate to this McDonald's?
Nearby landmarks such as Hampton Station, Citgo gas station, and Monroe Gates Apartments can help you find your way to this McDonald's location.