Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,945 reviews
5 stars
627
4 stars
408
3 stars
384
2 stars
174
1 star
352
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some customers reported dirty tables.
Customer Service
While some staff were praised for being friendly, others were criticized for poor attitudes and lack of attention.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction while others vowed not to return.
- LGLita Galindo1 day ago2.0Poor customer service and serving cold food. Unacceptable. The only thing that was good was my small coke with no ice.
- GMGabrielle Milner2 days ago5.0We came to the McDonalds to grab a quick breakfast at the drive through with quick and pleasant customer service, but the reason I felt moved to leave this review was the fact that they went above and beyond! My twin 4 year olds were so upset that it was breakfast and they couldn’t have their favorite, French Fries. John saw they were crying and took the time to make each of my three kids fresh fries out of the kindness of his heart. That small gesture made such a huge positive impact on the rest of our day and just reminded me that there are more good hearted people in my community than not. Thanks John!
- CRChynna RobertsNov 4, 20251.0I honestly hate this location. Every time I come I am asked to wait on my order. I am writing this as I sit and wait for the quarter pounder they drug thru oil before putting it on the buns. So much oil I it and saw a small collection of oil in the corner of the box!! The bread was SOAKED IN OIL. What's going on at this location. Poor service, poor food, poor attitudes smh. Tried calling the customer care and like the restaurant POOR SERVICE
- CTCorey TacosauceNov 1, 20251.0I went in the drive thru and I thought I heard the lady say to go to the second window. I was kinda confused because there was someone already at window one, so I thought maybe there was a problem with their thing. So I went to window two. The manager, Kenny, yelled at me. He said I was cutting. I explained I was told to go, and would be okay waiting in one of the reserve spots. But he continued to yell (and I literally mean yell) saying it was too late and how it has to be done all over. Also they got my order wrong. I called about it, was promised a call back from the general manager, but I never got one. I will be disputing my charge with my bank.
- MBMarjorie Dulaney ButtOct 12, 20251.0You left out my hash brown and rushed ne through the line screaming at me before I could check the bag I hope people tr w at you the same way
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Hampton, VA is open daily from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this location offers drive-through service every day from 5:00 AM to midnight.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any special features or services offered at this McDonald's?
Yes, services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I use the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store and use it to place orders conveniently.
Where is this McDonald's located?
It's located at 236 S Mallory St, Hampton, VA 23663, USA.
If I'm visiting Hampton University Softball Stadium, is there a McDonald's nearby for a quick meal?
Yes, this McDonald's is conveniently located near Hampton University Softball Stadium, making it easy to grab a meal before or after games.
Are there other dining options near this McDonald's?
Nearby restaurants include Tres Compadres Mexican Grill and Bar, Hardee's, El Diablo Loco Cantina & Tequila Bar, and Cibus Chophouse, offering various cuisines in the area.
What nearby places can help me navigate to this McDonald's?
Nearby landmarks such as Hampton Station, Citgo gas station, and Monroe Gates Apartments can help you find your way to this McDonald's location.