McDonald's

3.2
778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
217 Fox Hill Rd, Hampton, VA
23669, United States

Hours

Reviews

3.2
778 reviews
5 stars
246
4 stars
145
3 stars
134
2 stars
62
1 star
191

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback indicates a mix of experiences with service, ranging from friendly staff to rude and unprofessional behavior.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Management Issues

Several customers expressed dissatisfaction with management, citing poor leadership and negative employee interactions.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and curbside service.
  • NH
    Nas Hendrix
    5 days ago
    1.0
    DO NOT AND I REPEAT DO NOT EAT HERE. Go to a different McDonalds I just came here today got home took a bite out one of the chicken nuggets and it was mushy and not cooked just seemed like they were thawed out. If I could give it negative stars I would.
  • DF
    dragon fire
    Dec 28, 2025
    1.0
    Doesn't know how to make up their minds for where delivery drivers pick up the orders cuz their "driver window inside" every single time I try to go to counter I get told to go to delivery window but today I'm at the window and literally no one is helping me at all :/ LEARN TO MAKE UP YOUR MIND AND KEEP IT 1 WAY!!!!!!
  • AS
    All Smiles
    Dec 22, 2025
    1.0
    Just left this McDonald’s on fox hill rd. Received not one napkin. Double filet of fish which comes with cheese on each fish patty only had one. Called and someone pretending to be manager stated I need to pay for the other cheese slice. McDonalds on Mercury Blvd has customer service, food made to order McDonalds way and you can get napkins 🤣😂
  • AB
    Adam Bradshaw
    Nov 17, 2025
    1.0
    Tightened up mcds stop selling dry old been sitting in the bin chicken patty on these sandwiches got to be better!!
  • DD
    David Gomez (Drpnsmbd)
    Nov 3, 2025
    1.0
    Avoid this location if you play the Monopoly promotion. The food I ordered off the Monopoly menu was packaged in containers without the Monopoly tags/stickers (probably so they can redeem them for themselves).

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 217 Fox Hill Rd, Hampton, VA?

The regular in-store hours are from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.

What time does the drive-through at this McDonald's location open and close?

The drive-through is open from 5:00 AM to 1:00 AM Monday to Wednesday, open 24 hours from Thursday to Saturday, and open from 4:00 AM to 1:00 AM on Sunday.