Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
778 reviews
5 stars
246
4 stars
145
3 stars
134
2 stars
62
1 star
191
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Feedback indicates a mix of experiences with service, ranging from friendly staff to rude and unprofessional behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Management Issues
Several customers expressed dissatisfaction with management, citing poor leadership and negative employee interactions.
Wait Times
Customers frequently mentioned long wait times in both drive-thru and curbside service.
- NHNas Hendrix5 days ago1.0DO NOT AND I REPEAT DO NOT EAT HERE. Go to a different McDonalds I just came here today got home took a bite out one of the chicken nuggets and it was mushy and not cooked just seemed like they were thawed out. If I could give it negative stars I would.
- DFdragon fireDec 28, 20251.0Doesn't know how to make up their minds for where delivery drivers pick up the orders cuz their "driver window inside" every single time I try to go to counter I get told to go to delivery window but today I'm at the window and literally no one is helping me at all :/ LEARN TO MAKE UP YOUR MIND AND KEEP IT 1 WAY!!!!!!
- ASAll SmilesDec 22, 20251.0Just left this McDonald’s on fox hill rd. Received not one napkin. Double filet of fish which comes with cheese on each fish patty only had one. Called and someone pretending to be manager stated I need to pay for the other cheese slice. McDonalds on Mercury Blvd has customer service, food made to order McDonalds way and you can get napkins 🤣😂
- ABAdam BradshawNov 17, 20251.0Tightened up mcds stop selling dry old been sitting in the bin chicken patty on these sandwiches got to be better!!
- DDDavid Gomez (Drpnsmbd)Nov 3, 20251.0Avoid this location if you play the Monopoly promotion. The food I ordered off the Monopoly menu was packaged in containers without the Monopoly tags/stickers (probably so they can redeem them for themselves).
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 217 Fox Hill Rd, Hampton, VA?
The regular in-store hours are from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.
What time does the drive-through at this McDonald's location open and close?
The drive-through is open from 5:00 AM to 1:00 AM Monday to Wednesday, open 24 hours from Thursday to Saturday, and open from 4:00 AM to 1:00 AM on Sunday.
Are delivery services available at this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 1:00 AM.
What mobile apps are available for ordering at this McDonald's?
You can order via the McDonald's App available on iOS and Android, or use the quick link for ordering online.
What payment methods can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery options?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there other fast food or burger restaurants near this McDonald's?
Nearby fast food and burger restaurants include another McDonald's and Burger King, which customers might visit if looking for alternatives or variety.
What coffee shops are close to this McDonald's and could be visited for coffee?
Starbucks is nearby for customers wanting a coffee shop experience before or after their McDonald's visit.
What medical and dental services are available near this McDonald's location?
Nearby medical services include Good Neighbor Dental - Hampton, Morrison Dental Group, Riverside Medical Group, and several doctors and pediatricians, offering convenient healthcare options for customers in the area.
What amenities can I find near McDonald's at 217 Fox Hill Rd for shopping or personal care?
Shoppers and customers can visit Fox Hills Tobacco Smoke and Vapor, Lanzo Hair Studio, Cutting Edge hair salon, Gordmans department store, and Harris Teeter supermarket nearby.