Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
773 reviews
5 stars
245
4 stars
145
3 stars
133
2 stars
62
1 star
188
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed fresh and hot meals.
Management Issues
Several reviews highlighted problems with management, including poor employee treatment and lack of effective leadership.
Cleanliness
While some customers noted clean facilities, others reported unsanitary conditions and a lack of maintenance.
- ABAdam BradshawNov 17, 20251.0Tightened up mcds stop selling dry old been sitting in the bin chicken patty on these sandwiches got to be better!!
- TPTammie PierceNov 6, 20254.0Grandson made an A+ on his school papers so we celebrated with a happy meal.
- DDDavid Gomez (Drpnsmbd)Nov 3, 20251.0Avoid this location if you play the Monopoly promotion. The food I ordered off the Monopoly menu was packaged in containers without the Monopoly tags/stickers (probably so they can redeem them for themselves).
- VPVeronica PersonOct 31, 20255.0No stars my food was cold fish had mayo I don’t eat mayo the bread was hard and burnt !!! And also I waited in the drive thru for about 40mins!!!
- PSPiss Poor motor sportsOct 11, 20251.0How hard is it to set a order correct?? It’s not rocket science. There are pictures on the register. This is the 2nd time we made it home to find the order is wrong. Not going back again. Update: why should I have to explain it again on the McDonalds website? It happened. The receipt is in the bag with the Big Mac meal. The bag is In The trash. It’s no wonder why brick and mortar stores are going the way of the dinosaur. Customer service has become non existent.
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 217 Fox Hill Rd, Hampton, VA?
The regular in-store hours are from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.
What time does the drive-through at this McDonald's location open and close?
The drive-through is open from 5:00 AM to 1:00 AM Monday to Wednesday, open 24 hours from Thursday to Saturday, and open from 4:00 AM to 1:00 AM on Sunday.
Are delivery services available at this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 1:00 AM.
What mobile apps are available for ordering at this McDonald's?
You can order via the McDonald's App available on iOS and Android, or use the quick link for ordering online.
What payment methods can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery options?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there other fast food or burger restaurants near this McDonald's?
Nearby fast food and burger restaurants include another McDonald's and Burger King, which customers might visit if looking for alternatives or variety.
What coffee shops are close to this McDonald's and could be visited for coffee?
Starbucks is nearby for customers wanting a coffee shop experience before or after their McDonald's visit.
What medical and dental services are available near this McDonald's location?
Nearby medical services include Good Neighbor Dental - Hampton, Morrison Dental Group, Riverside Medical Group, and several doctors and pediatricians, offering convenient healthcare options for customers in the area.
What amenities can I find near McDonald's at 217 Fox Hill Rd for shopping or personal care?
Shoppers and customers can visit Fox Hills Tobacco Smoke and Vapor, Lanzo Hair Studio, Cutting Edge hair salon, Gordmans department store, and Harris Teeter supermarket nearby.