Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,044 reviews
5 stars
319
4 stars
213
3 stars
166
2 stars
112
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor quality of food served.
Customer Experience
While some customers praised individual staff members for their friendliness, overall customer service was often described as unprofessional and dismissive.
Cleanliness and Atmosphere
The restaurant was noted for being clean and well-maintained, but this did not compensate for the service and order issues.
- CDCris Dingler3 days ago1.0hire people that actually Pay attention to the order they’re fixing or learn how to read whatever it may be it would be helpful I guarantee. when you order a burger without something sometimes it’s because of an allergy not a personal choice thanks for wasting my time, my money and food Thank God for the apple pie you can’t mess that up #NOPICKLES
- NSNicole SykesJan 5, 20261.0This McDonald's never has something don't waste your time goin to this location in Hampton by Ollie's
- AAAliDec 24, 20251.0Do NOT doordash any orders!! The left off drinks and filled all fries to below half the containers, childresn happy meals missing and only refunded what was missing, even though entirety of order was ruined! Considering McDonald's cannot do something right on Christmas eve but they aren't going to fire those employees who deserve to have no job! It's not hard to put fries in a bag, in a basket, push a button and pack in a box! But McDonald's doesn't know how to hire competence. And instead if checking their cameras for this location and cameras, they either will say nothing or some bull crap about contacting them directly. Just another loop to extend solving any problems.
- LNLuis NaranjoDec 23, 20251.0This has to be the worst McDonalds ever in the entire damn peninsula. How is it that the manager is gonna get an attitude with me just because I’m trying to get a specific change in my big mac? And then I have to wait 20 minutes for a single combo while my parter has to wait even longer, and then the burger, (which btw i also ordered with no pickles and they gave me the mcpickle pounder) it tastes like trash, old grease and burnt patties. 0/10 just demolish the place at this point.
- EWEmily WDec 20, 20251.0Stopped to get dinner for family after working all day, and all the food was cold i only live 2 minutes from this location ! You could tell it was not fresh at all!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1196 Big Bethel Rd, Hampton, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
Does McDonald's offer a drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's online or use a mobile app for ordering?
Yes, you can order online via McDonald's website or through their mobile apps available on the Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a loyalty or rewards program available?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby dining options can I explore around McDonald's at 1196 Big Bethel Rd?
Nearby dining options include Taco Bell for Mexican food, Fortune Garden for Chinese and Italian cuisine, Japan Express for Japanese food, and Japan Sushi House for sushi.
Are there other services near McDonald's that might be convenient to visit?
Yes, nearby services include a laundromat at Plaza Laundromat, dental care at Morrison Dental Group, and a daycare at Grandma's Daycare.
What beauty and wellness facilities are close to this McDonald's?
Nearby beauty and wellness options include Transitions Beauty Salon, Chic Studio, Pro Nails & Spa, Smash Lashes Studio, X'Sensual Beauty, and Tribal Yoga studio.