Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,284 reviews
5 stars
361
4 stars
204
3 stars
245
2 stars
143
1 star
331
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessively long wait times, often exceeding 30 minutes, both in the drive-through and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor customer service.
Food Quality
Numerous complaints were made about the quality of food, including cold items, stale ingredients, and incorrect preparation.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training, contributing to the overall negative experience.
- LTLola TurnerNov 2, 20255.0great service from super cute thick lightskin shordy
- LSLive Luv SAILNov 2, 20251.0If you are collecting monopoly pieces we did t get any. We bought guater pounder meal deals large and two large coffee and 2 sausage biscuit sandwiches....advertisement all over food and bag, no pieces... 11/02
- DHDanny HollandSep 22, 20252.0👎
- AJAshley JobeSep 19, 20253.0Depending on the time of day, you can quickly go through the drive-through (use the app!) or sit in the drive-through for 30 minutes. They usually have the items I order in stock. The staff is friendly, but the location could be difficult to exit from due to traffic and its location.
- JJJosedanielAug 24, 20251.012:40 girl with grey hair and balding“Omg I had no idea people were in line, is there more people behind you?” After 15 minutes waiting in line. How professional
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1534 E Pembroke Ave, Hampton, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to midnight.
What delivery services does McDonald's offer at this location?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use their McDonald's app available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby gas stations to McDonald's for customers who might need fuel?
Yes, Exxon, Henry's, and Sunoco gas stations are nearby for convenient fueling before or after your visit.
What nearby pharmacies can I visit in the area around McDonald's?
There are two Rite Aid locations close by for your pharmacy and retail needs.
Can I enjoy some entertainment or sports activities near this McDonald's location?
Yes, Century Lanes and Century Bowling Lanes bowling alleys are nearby, perfect for some fun before or after your meal.
Is there a nearby convenience store or 7-Eleven close to McDonald's?
Yes, 7-Eleven is nearby for quick convenience shopping or grab-and-go snacks.
What amenities and services does this McDonald's location offer?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.