Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,799 reviews
5 stars
552
4 stars
366
3 stars
350
2 stars
169
1 star
362
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, undercooked, or poorly prepared food, with specific complaints about burgers and fries.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Mobile Orders
There were numerous complaints about issues with mobile orders, including incorrect items and poor service at the drive-thru.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
- RHRichard HydesNov 16, 20254.0Regular McDonald's, they tend to do very well given the high traffic they receive regularly
- KTKarisma TimaraNov 15, 20251.0Just a traveler that stopped for drinks here !! Whoever was working the drive thru 4:45am Friday into Saturday , she has reddish locs and older ! VERY NASTY, VERY RUDE! I work overnights myself and there’s no excuse!!
- KKKristyNov 9, 20251.0Has the nastiest ladies restroom I've ever seen and smelled in a dang restaurant! And not just one time but any time I've been in there. They should be ashamed!
- JWJoshua WarrenOct 28, 20254.0Having no cashier 90% of the time is a horrible operation. I watch many people have problems on every visit.
- EQEthan QuezadaOct 22, 20252.0I’ve never had an unpleasant experience at this McDonald’s but the quality of the fries is always below average compared to other McDonald’s. The main reason for my 2 star review is that giamo management chooses to charge an extra 99¢ for mayonnaise and that’s simply outrageous; I prefer driving further to other locations just because of the charge on mayo. For reference I usually see it either be free or roughly 30¢.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Where is this McDonald's located?
It is located at 1101 W Queen St, Hampton, VA 23669, USA.
What payment options are accepted at this McDonald's?
Payment methods accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they provide delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order food from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store for convenient mobile ordering.
What are some nearby food options around this McDonald's?
Nearby food options include KFC, Taco Bell, and Tucker's On Pembroke, offering a variety of fast food and American cuisine choices.
Are there any nearby places where I can send or receive money near McDonald's?
Yes, Western Union is nearby for money transfer services, and Bitcoin Depot offers currency exchange and ATM services.
What nearby services are available for shipping or package pickup?
UPS Access Point Locker and UPS Access Point location are close by, providing convenient shipping and package pickup options.
Is there a place nearby where I can buy furniture or mattresses?
Adams Premium Mattress & Furniture store is located nearby for mattress and furniture needs.
What amenities or services does this McDonald's offer on-site?
This McDonald's features free WiFi, drive-thru service, mobile offers, mobile ordering, and accepts gift cards for customer convenience.