Krispy Kreme

4.5
2117 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Hampton.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3400 West Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

4.5
2,117 reviews
5 stars
1,513
4 stars
351
3 stars
117
2 stars
53
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although there were some reports of rude service from specific employees.

Product Quality

The donuts were frequently described as delicious and fresh, especially when the 'hot now' sign was on, but there were complaints about inconsistency in quality and size.

Cleanliness

While some customers noted that the shop was clean, there were also reports of unsanitary conditions, particularly in the drive-thru and at the counter.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing of the donuts, feeling that the cost was too high relative to the quality and size.
  • JB
    J Blyth
    Jan 5, 2026
    5.0
    Thank God for the Hot Light!!!
  • AL
    April Luciano
    Dec 8, 2025
    5.0
    Shiane was so helpful and friendly! She knew what was up and could tell me all the ingredients of every doughnut! A+++ service!
  • DW
    Danielle Ward
    Dec 2, 2025
    5.0
    Absolutely awesome worker at the window. Has red dread pony tails. Fast, efficient and super sweet. Ans who doesn't live a hot and ready
  • II
    irelandYT
    Nov 18, 2025
    5.0
    Megan working up front was probably my best experience ever with customer service in America, give that woman some credit
  • BG
    B Grant
    Nov 11, 2025
    5.0
    First off… I LOVE THIS LOCATION… the staff is ALWAYS so nice and very professional and respectful even when some customers are not. Secondly… I visited this location today (11/11/25), for Veterans Day, to receive the free doughnut that Krispy Kreme gifts veterans every year. Unfortunately, some of the other patrons were not satisfied with this “just being for veterans”. It was their belief that they should get multiple doughnuts as well as their children, their friends, and whoever else they felt should as well. That is not how things work. Although this frustrated me… Raynette, Ameko, nor Megan allowed it to break their professionalism or smile when explaining the policy. I have never seen a group of individuals in a customer service environment with such class, especially when being treated rudely by people who feel entitled. They definitely need a raise and a kudos for their patience and for making the rest of us respectable patrons feel proud enough to know that there’s still properly well ran establishments out here. Thank you to the staff and as always, thank you for being awesome. - Raspberry Filled Doughnut Lady!

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for dine-in at Krispy Kreme in Hampton?

Krispy Kreme in Hampton is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

During what hours is the drive-through service available at Krispy Kreme Hampton?

The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.