Location.com logo
Brand Certified

Five Guys

4.1
(780 reviews)

Business Details

(757) 838-1141

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4210 East Claiborne Square in Hampton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4210 East Claiborne Square, Hampton, VA
23666, United States

Hours

Reviews

4.1
780 reviews
5 stars
406
4 stars
190
3 stars
79
2 stars
39
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for being delicious and fresh, although some noted issues with overcooked or soggy fries.

Service Experience

While many reviews highlighted friendly and helpful staff, there were also complaints about slow service and incorrect orders.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality or portion sizes of the food.

Cleanliness Issues

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, impacting the overall dining experience.
  • SD
    steffani Davis
    Feb 18, 2026
    1.0
    Placed an order in the building waited 45 minutes after multiple times of asking them if my food was ready they told me yes it’s been ready so my food was just sitting there for over 30 minutes. Cold would not remake my food so $42 for nothing bun soggy fries are cold completely un edible to eat the burgers do not recommend this location drive to the Newport News location
  • RA
    Ramon Aguilar
    Feb 17, 2026
    5.0
    Honestly with how busy tonight was with the online sale and then being flooded with 60+online orders. They worked fast as they could, worked together well, very communicative with their customers, were sincere, kind, honest and straight to the point. Just wish all the customers there were understanding on the situation they were in and how they handled it.
  • LW
    Lou Weisenbacher
    Feb 17, 2026
    5.0
    Great burgers and fries, easy to order takeout online
  • KK
    Kya King
    Feb 13, 2026
    5.0
    The food was delicious a perfect meal for a good lunch.
  • AA
    Ap
    Jan 18, 2026
    2.0
    This was one of the worst five guys I have been to. Out of 3 basic burgers one was crispy burnt another they forgot half the toppings for all the way. Even though there were only 2 groups in there lots of tables were dirty. The kitchen was gross with old food all over the floor.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: