Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4210 East Claiborne Square in Hampton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries for being fresh and delicious, there were complaints about excessive salt, soggy fries, and incorrect orders.
Service Experience
Customer service received mixed reviews; some praised the friendly and helpful staff, while others reported unprofessional behavior and slow service.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with high prices, with many customers feeling that the cost did not match the quality or portion sizes of the food.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Order Accuracy
There were multiple reports of incorrect orders, leading to frustration among customers who expected their meals to be prepared as requested.
CC
Cejay
Oct 9, 2025
2.0
It took 20 minutes to get food, once I received my food the fries extremely salty i mean over the top! I I asked for raw onions on my little burger combo it so much onion. It was more like an onion burger huge chunks of them too( i didnnot ask for extra onions either). I suggest less salt and less onion on the burgers unless customers ask for them.
DB
david bainbridge
Sep 21, 2025
5.0
Been to plenty of five guys but this one is amazing. The service is exceptional, the guys cooking are the best
AL
Alden L.
Sep 20, 2025
2.0
Fries were too soggy, you had to eat with a fork but since it was delivered we totally understood! Beef patties seemed a little overcooked but overall a good burger. The bread was like a "knock off" of The Whopper buns but not dense(seemed brittle/flaky) enough to contain both patties, bacon and other toppings.
It felt like my tooth broke when I bit into what looks like a tiny piece of black obsidian rock while eating the fries...yikes!
EB
Erick Bennett
Sep 15, 2025
4.0
Pretty good Five Guys. Ordered the double with fries everything was made right, however the orders usually take awhile, and are high priced. But overall like going here
PG
Patrick Gammon
Aug 24, 2025
5.0
The food was great . Fresh & hot . The guy who took my order actively promoted their 13.99 combo meal . I got a double cheeseburger & reg cajun plus a super large drink for $22.78 . Im still full its been 4 hrs since i ate the food . Thanks for the great service.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4210 East Claiborne Square accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for dining in at Five Guys in Hampton?
Five Guys in Hampton is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is Five Guys in Hampton open for delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at Five Guys Hampton?
Yes, you can customize your burger with over 250,000 combinations and choose from 1,000+ milkshake options.
What payment methods does Five Guys accept at the Hampton location?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Hampton have seating options for children and is it wheelchair accessible?
Yes, the location welcomes children with high chairs available and has wheelchair accessible entrance, parking, and restrooms.
Is there a nearby attraction where I can go for entertainment before or after dining at Five Guys?
Yes, Escape Room Virginia Peninsula is nearby and offers fun escape room experiences for entertainment.
What other dining options are close to Five Guys at East Claiborne Square?
You can also find 757 Philly Cheesesteak Cafe nearby for a variety of sandwiches and cafe items.
Are there any professional services or offices near Five Guys Hampton?
Yes, nearby you can find Farmers Insurance and Riley Law, providing insurance and legal services respectively.
How can I order from Five Guys online or via mobile app?
You can order from Five Guys Hampton online at https://order.fiveguys.com/location/hampton/menu or use the Five Guys mobile app available on iOS and Android.