Dunkin'

3.4
534 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2006 Nickerson Blvd, Hampton, VA
23663, United States

Hours

Reviews

3.4
534 reviews
5 stars
209
4 stars
95
3 stars
62
2 stars
45
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Inventory Issues

Many reviews highlighted that the location often runs out of popular items, including coffee and donuts, leading to customer frustration.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, overall staffing issues were noted, with many reviews mentioning understaffing and lack of training.

Cleanliness

Several customers commented on the cleanliness of the location, describing it as dirty and poorly maintained.

Management Concerns

There were numerous mentions of poor management practices, including inadequate inventory management and failure to address staffing issues.
  • NN
    Newport
    Nov 9, 2025
    1.0
    This place is the worst. Guaranteed to wait at least 20 minutes if not more. Never have any ingredients. Idk how this place stays in business and did not have a working outside menu for months.
  • JS
    Joshua Stachura
    Nov 8, 2025
    1.0
    Been to this location quite a few times, the coffee is good the donuts, not plenty, but there. I want to specify that this should not go against the employees but management/owner(s). If there are more than 2 cars in the drive through, give up and go somewhere else you will be there for 15+ minutes before you order. As others have noted even if you walk in there is a good chance the staff will under staffed and prioritizing drive through. I truly feel for the dedicated staff that do their best at this location.
  • ML
    Morris Lindesey
    Nov 8, 2025
    2.0
    Don’t come here if you’re in a rush.
  • EE
    Ella
    Nov 6, 2025
    1.0
    I received poor customer service here three weeks ago in the afternoon. Went through the drive through to get coffee and it took 20 min for the lady who was talking inside with the pizza guy. She was having a conversation with him and paid no mind at the drive through. We were the ones at the drive through. The lady handed us our coffee and didnt even acknowledged us or appolize. The coffee that we got was room temperature not even warm. I didn't even enjoy my coffee. I guess the lady didn't care to actually serve coffee. She cared more about having a conversation with that guy. At this point I am not coming back and I'll go to Starbucks. This place is a joke.
  • ID
    ItsDubzYo Dubz
    Oct 26, 2025
    1.0
    Went thru drive thru at 4pm. Asked for an ice coffee. They responded with they don’t have any they need to brew it then cool it down. Then said it’s done but needs to cool down (don’t you just pour it on ice??) then I asked for a dozen chocolate donuts with sprinkles. He said we don’t have any. I said okay let me just get a dozen chocolate. He said we don’t have any of those either. I said so you don’t have coffee or donuts here? He said well sir it’s 4 o’clock. This is still 3 hours before they close and they don’t have any product to sell…

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hampton, VA?

Dunkin' in Hampton, VA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Hampton offers both delivery and curbside pickup services.