Dunkin'

3.2
555 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1133 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.2
555 reviews
5 stars
190
4 stars
92
3 stars
69
2 stars
49
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and being frequently out of stock on menu items.

Drive-Thru Experience

The drive-thru service was consistently criticized for being slow, with long wait times and poor communication.

Cleanliness

Several reviews mentioned that the location appeared dirty and poorly maintained, contributing to a negative overall experience.

Product Quality

Customers expressed disappointment with the quality of food and drinks, including poorly prepared items and stale products.
  • DM
    Dave M
    Nov 15, 2025
    2.0
    The young man working the window was very polite and caring but you're a coffee and donut place out of several items. If an item is discontinued the manager goes into the system and marksbit unavailable. But then again, if you're out of multiple items its likely a failure on said managers part. Looks like the franchise owner needs a new team leader. Hard pass on using this location anytime in the near future.
  • MM
    Matt March
    Nov 11, 2025
    1.0
    Inconsistent with LTO stock and supplies latest experience they yelled at person in drive thru behind me, then was talking on cell phone while taking drive thru orders, and had to take my card twice because it "didnt go through" the first time...... coincidentally had a $0 amazon pay notification from my bank. Made the precautious decision to get a new card. hmm. anyways, corporate needs to investigate this location.
  • KC
    Kasey Crump
    Nov 2, 2025
    1.0
    Been waiting 32 mins in this drive thru… 2 cars in front of me … who kno s what ur employees in there doing
  • MJ
    Marsharee Jordan
    Oct 31, 2025
    3.0
    Almost always out of what I'm ordering.
  • MM
    Morgon Meiggs
    Oct 17, 2025
    1.0
    Their drive thru like never works and their attitude is just trash for no reason, maybe don't have people who hate working there work the drive thru or something!

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Hampton, VA?

Dunkin' in Hampton, VA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.