Brand Certified
Dunkin'
3.0(223 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3370 Commander Shepard Blvd, Hampton, VA
23666, United States
Certified by Dunkin' • Feb 22, 2026
(757) 766-4109
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.0
223 reviews
5 stars
84
4 stars
25
3 stars
11
2 stars
23
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, with many customers receiving incorrect items or poorly prepared food and drinks.
Cleanliness and Quality
Several customers expressed concerns about the cleanliness of the location and the quality of food, mentioning stale items and unsanitary conditions.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and for mobile orders, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
- SSStory_timenaDec 14, 20251.0So unprofessional. I called on 12/14/25 @ 430pm. A female answered the phone and said "hello". I was confused because I thought maybe I had called someone's house. I asked where I had called and she sarcastically said "I don't know". I told her I was trying to reach dunking donuts and she said "this is dunking donuts. I told her I was confused because typically establishments train employees to answer the phone by announcing the company name. I went ahead and asked my question but I absolutely would not patronize this store ever. If you can't muster enough professionalism to answer the phone appr there's no way I am trusting you with my food.
- SKSo KelseNov 5, 20251.0Absolutely disgusting how much syrup they pump into these drinks. I got a matcha with vanilla and the whole drink tasted like straight vanilla syrup. Not to mention it took over 15 minutes between ordering and getting the order. It’s gross and the service is terrible won’t come again
- BBBrayden BuntingOct 10, 20251.0Gave me the completely wrong order then I asked about it then told me to just leave never going here again
- CMCiara M.Sep 7, 20255.0I love this location! The staff is always such a joy- super sweet, upbeat, and welcoming. My orders are always spot-on, and I leave a happy customer every time.
- CMChris McCorquodaleMar 15, 20254.0You gotta catch them weekday mornings. Weekends and later staff are terrible. Milky coffee, so bad. I always have to reorder 2-3 times unless it’s early in weekdays. “HOW CAN I HEEEEEEEEEEEELP YA TODAY” guy is my favorite person ever.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Hampton, VA?
Dunkin' in Hampton, VA is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the new holiday drinks available at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience or use the provided Apple and Android app links.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What meals are served at Dunkin' Hampton, VA?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What types of food and beverages can I expect at Dunkin'?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location, with over 50 varieties of donuts and premium beverages.
Are there any nearby coffee shops if I'm exploring the Hampton area?
Nearby coffee shops include other Dunkin' locations, Delicious deli which also serves coffee, and 7-Eleven which offers coffee drinks.
What other dining options are near Dunkin' on Commander Shepard Blvd?
Nearby dining options include Papa Johns Pizza, Los Compadres Taqueria Y Marisqueria, Hardee's, McDonald's, Taco Bell, Marco's Pizza, and Bojangles'.
Are there any places nearby where I can get gas or convenience items near Dunkin'?
Yes, RaceCoast Citgo and CITGO gas stations, along with a 7-Eleven convenience store, are nearby for your fuel and convenience needs.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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