Dunkin'

3.0
223 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3370 Commander Shepard Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.0
223 reviews
5 stars
84
4 stars
25
3 stars
11
2 stars
23
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components.

Quality of Food and Drinks

Several reviews highlighted problems with the quality of food and drinks, including stale items, poorly made beverages, and inconsistent flavor.

Speed of Service

Customers frequently mentioned long wait times and slow service, particularly during peak hours.

Cleanliness and Maintenance

Some reviews pointed out cleanliness issues and a lack of proper maintenance at the location.
  • SS
    Story_timena
    Dec 14, 2025
    1.0
    So unprofessional. I called on 12/14/25 @ 430pm. A female answered the phone and said "hello". I was confused because I thought maybe I had called someone's house. I asked where I had called and she sarcastically said "I don't know". I told her I was trying to reach dunking donuts and she said "this is dunking donuts. I told her I was confused because typically establishments train employees to answer the phone by announcing the company name. I went ahead and asked my question but I absolutely would not patronize this store ever. If you can't muster enough professionalism to answer the phone appr there's no way I am trusting you with my food.
  • SK
    So Kelse
    Nov 5, 2025
    1.0
    Absolutely disgusting how much syrup they pump into these drinks. I got a matcha with vanilla and the whole drink tasted like straight vanilla syrup. Not to mention it took over 15 minutes between ordering and getting the order. It’s gross and the service is terrible won’t come again
  • BB
    Brayden Bunting
    Oct 10, 2025
    1.0
    Gave me the completely wrong order then I asked about it then told me to just leave never going here again
  • CM
    Ciara M.
    Sep 7, 2025
    5.0
    I love this location! The staff is always such a joy- super sweet, upbeat, and welcoming. My orders are always spot-on, and I leave a happy customer every time.
  • 12
    1 2
    Aug 22, 2025
    5.0
    My favorite dunkin, got the best team in there, they're all awesome, my coffee is always on point 👌

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hampton, VA?

Dunkin' in Hampton, VA is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.