Dunkin'

3.1
224 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3370 Commander Shepard Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.1
224 reviews
5 stars
85
4 stars
25
3 stars
11
2 stars
23
1 star
80

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rude behavior and poor service.

Product Quality

Several reviews mentioned poor quality of food and drinks, including stale items and improperly prepared beverages.

Speed of Service

Customers frequently complained about slow service and long wait times, especially during peak hours.

Cleanliness and Maintenance

Concerns were raised about cleanliness and the overall condition of the store, with some customers noting unsanitary practices.
  • SK
    So Kelse
    Nov 5, 2025
    1.0
    Absolutely disgusting how much syrup they pump into these drinks. I got a matcha with vanilla and the whole drink tasted like straight vanilla syrup. Not to mention it took over 15 minutes between ordering and getting the order. It’s gross and the service is terrible won’t come again
  • BB
    Brayden Bunting
    Oct 10, 2025
    1.0
    Gave me the completely wrong order then I asked about it then told me to just leave never going here again
  • CM
    Ciara M.
    Sep 7, 2025
    5.0
    I love this location! The staff is always such a joy- super sweet, upbeat, and welcoming. My orders are always spot-on, and I leave a happy customer every time.
  • 12
    1 2
    Aug 22, 2025
    5.0
    My favorite dunkin, got the best team in there, they're all awesome, my coffee is always on point 👌
  • JD
    Judy Drottz
    Aug 2, 2025
    1.0
    My granddaughter wanted chocolate frosted donuts, so I door dashed and when delivered we received donuts with sprinkles!!!! She specifically told me she didn’t want sprinkles!!! So…. I called the store and complained why I was given sprinkles whereas my door dashed order didn’t say with sprinkles. Manager said what was in their system says sprinkles! So we exchanged copies of receipt via text to show my order says just chocolate frosted and what his system shows what chocolate donut sprinkles! He tried to blame it on door dash system!!! He didn’t even offer to replace it. He wanted me to call door dash to get my refund then reorder it again!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hampton, VA?

Dunkin' in Hampton, VA is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.