Dunkin'

3.6
349 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampton, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2129 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.6
349 reviews
5 stars
160
4 stars
49
3 stars
48
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude staff and incorrect orders, leading to frustration.

Food Quality

Food items are often reported as cold or unavailable, with several customers expressing disappointment in the freshness and preparation.

Cleanliness

The location is criticized for poor cleanliness, particularly in the kitchen and bathroom areas, affecting customer trust.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.

Coffee Satisfaction

While many customers enjoy the coffee, there are complaints about incorrect orders and quality inconsistencies.
  • MS
    Maynor Sanchez
    6 days ago
    1.0
    The hygiene is very poor; the workers go outside to smoke cigarettes, and when they return they don't even wash their hands.
  • WA
    Wheeb Alsidi
    Nov 14, 2025
    1.0
    Very bad
  • KT
    Kenni Terrell
    Nov 10, 2025
    3.0
    Slow service but everything was fresh
  • KG
    kevin glover
    Nov 10, 2025
    1.0
    I asked for a croissant sandwiches and the young woman said, "I just opened up my store at 5 am, I'm not making any croissant sandwiches" I simply took my business elsewhere. I hope she is not the manager. Nov 10th. 2025. She is brown skin about 5 2 with an attitude.
  • VC
    Veronica Coats
    Nov 1, 2025
    1.0
    The people that make your coffee We're outside when I came in the store. They came behind the counter. Did not wash their hands acted as though they were smoking marijuana. It was very strange. I asked for coffee with cream and sugar and they and they put in as much cream and sugar as they did coffee.I didn't realize it till I got out to my car.Not a place I would go back to.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2129 W Mercury Blvd, Hampton, VA?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.