Chipotle Hampton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service is horrible. Always out of food/toppings. Wait time is unacceptable especially when workers are present in front of you and refuse to acknowledge you. The conversations they have when customers are present is very inappropriate.
CW
Chanel West
Nov 2, 2025
1.0
Went to the restaurant 11:47 a.m. Store door says they open at 10:45 daily. I pulled on the door to enter, but the door was locked so I checked the time just to make sure. Although I could see employees in the dining area and behind the counter no one opened the door for me. I went back to my car and before I could pull off a white couple pulled in and went to the door. When the guy pulled the door it was locked, but an employee quickly unlocked the door for the couple. I went in behind the couple and asked the staff why just a couple seconds prior didn't anyone open the door for me. One employee who was cleaning the dining area the entire time said she didn't see me. Well I can assure you I'm not invisible and hold no super powers to change myself from visible to invisible and if I could see all of them from the gigantic window I'm certain they saw me. It's insane to have to go through that for no other reason than racism and laziness of staff. Secondly if the restaurant is open why is the door locked in the first place.
DV
DeAnna Valentine
Oct 15, 2025
1.0
Awful. Order was incorrect, rice wasn’t cooked thoroughly was literally hard and carne asada was cold. Unimpressed.
AP
Alek Paulson
Sep 24, 2025
1.0
I ordered a bowl for the drive through. They gave it To someone else and I waited 30 min to have it remade while they ignored me and prioritized everyone else that came after me. They forgot guac in my bowl so I had to go back and get it. Staff is rude
WD
Wanda Davis
Sep 22, 2025
1.0
The food id great however all of the employees need to wear a bonnet net on there hair, there hair is loose and hanging out of the little hat on the top of there head.. Unsanitary!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hampton serve?
Chipotle Mexican Grill in Hampton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 4022 W Mercury Blvd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hampton?
It is located at 4022 W Mercury Blvd, Hampton City, VA 23666, USA.
How can I contact the Chipotle Mexican Grill in Hampton?
You can call them at +1 948-212-3860 or email VA.5021.Hampton@chipotle.com.
Is there a way to order Chipotle online or via an app?
Yes, you can order online via their website or use the Chipotle app available on the Apple App Store.
Does Chipotle Hampton have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What sustainability practices does Chipotle in Hampton follow?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Which nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Rally's, Jamaica Jamaica, Pinkfish Seafood Bistro, Polly's Restaurant, and McDonald's for a variety of dining options.
Are there any nearby automotive services if I visit Chipotle Mexican Grill?
Yes, nearby automotive services include Tune Up Plus, Take 5 Oil Change, Carquest Auto Parts, Forest Park Servicenter, Sonny's Damage Free Towing, Strickland Brothers 10 Minute Oil Change, Henry's Tires Express, and Priority Honda Hampton.
What shopping and personal care options are near Chipotle in Hampton?
Nearby options include Remarkable Dollar Goods, Family Dollar, Citi Trends, Harbor Freight Tools, Pet World Hampton, Aaron's, Hampton Plaza Shopping Center, Nail Luv Salon, Kappatal Cuts Unisex, and Hair Cuttery.