Chipotle Mexican Grill

2.8
95 reviews

About

Mexican Restaurant
Chipotle Hampton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4022 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

2.8
95 reviews
5 stars
30
4 stars
7
3 stars
13
2 stars
7
1 star
38
  • JD
    Jelissa Dickerson
    Nov 3, 2025
    1.0
    Customer service is horrible. Always out of food/toppings. Wait time is unacceptable especially when workers are present in front of you and refuse to acknowledge you. The conversations they have when customers are present is very inappropriate.
  • CW
    Chanel West
    Nov 2, 2025
    1.0
    Went to the restaurant 11:47 a.m. Store door says they open at 10:45 daily. I pulled on the door to enter, but the door was locked so I checked the time just to make sure. Although I could see employees in the dining area and behind the counter no one opened the door for me. I went back to my car and before I could pull off a white couple pulled in and went to the door. When the guy pulled the door it was locked, but an employee quickly unlocked the door for the couple. I went in behind the couple and asked the staff why just a couple seconds prior didn't anyone open the door for me. One employee who was cleaning the dining area the entire time said she didn't see me. Well I can assure you I'm not invisible and hold no super powers to change myself from visible to invisible and if I could see all of them from the gigantic window I'm certain they saw me. It's insane to have to go through that for no other reason than racism and laziness of staff. Secondly if the restaurant is open why is the door locked in the first place.
  • DV
    DeAnna Valentine
    Oct 15, 2025
    1.0
    Awful. Order was incorrect, rice wasn’t cooked thoroughly was literally hard and carne asada was cold. Unimpressed.
  • AP
    Alek Paulson
    Sep 24, 2025
    1.0
    I ordered a bowl for the drive through. They gave it To someone else and I waited 30 min to have it remade while they ignored me and prioritized everyone else that came after me. They forgot guac in my bowl so I had to go back and get it. Staff is rude
  • WD
    Wanda Davis
    Sep 22, 2025
    1.0
    The food id great however all of the employees need to wear a bonnet net on there hair, there hair is loose and hanging out of the little hat on the top of there head.. Unsanitary!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hampton serve?

Chipotle Mexican Grill in Hampton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 4022 W Mercury Blvd?

Chipotle is open daily from 10:45 AM to 10:00 PM.