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Brand Certified

Chipotle Mexican Grill

2.7
(122 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4022 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

2.7
122 reviews
5 stars
35
4 stars
8
3 stars
14
2 stars
10
1 star
55
  • TY
    thomas young
    2 days ago
    1.0
    First of all I have never been impressed with Chipotle and it’s extremely overrated. I have never been truly satisfied anytime I have went but every now and then I will give it a chance. Today I go to this location when it first opened. First the service was slow as hell and it was only one customer in front of me. The workers are cussing and having inappropriate conversations, not paying attention to the customers and we have to repeat what we want. It’s obvious the company is not thoroughly screening the incompetent workers they have hired at this location. They just wanted bodies there and don’t care who it is. I highly recommend to never visit this location. Chipotle do you read the comments? I know the answer to that.
  • BB
    Blaxicn Battle
    Mar 4, 2026
    1.0
    This is it! This is the worst chipotle I’ve ever been too. I gave them 3 shots and each time it has been absolute trash! They have forgotten the dressing or it’s been out. I just got a salad with zero lettuce. The rice is hard. The beans are hard. The Al pastor taste like mush. The bowls are half done. Just make the drive to the another Chipotle. It would probably not take half as long as it takes here anyways, a long wait of at least 10-15 minutes. As expensive as chipotle is this is extremely unacceptable.
  • SW
    Shawna Wilson
    Mar 2, 2026
    1.0
    Rudest people I ever met in my life. Gave my husband a stank face at the drive thru window and didn’t say nothing to us. No thank you or have a nice night. They don’t need to be working in customer service. And my fajita veggies are raw
  • AI
    Ashley Irwin
    Mar 1, 2026
    5.0
    Only issue I saw was a lack of napkins in the dispensers otherwise the rest of my experience was absolutely lovely. The food was delicious and the workers were quick and friendly.
  • EM
    E Mitchell
    Feb 27, 2026
    2.0
    Respectfully… today’s vinaigrette took me out 😭 it is SALTY salty. If i had time to go back I would’ve because I’ve already poured it on my bowl and definitely think it should be replaced. New chef for that task next time!

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