Chipotle Mexican Grill

2.8
108 reviews

About

Mexican Restaurant
Chipotle Hampton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4022 W Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

2.8
108 reviews
5 stars
32
4 stars
8
3 stars
14
2 stars
9
1 star
45
  • TR
    Tonalee R.
    3 days ago
    1.0
    Ordered three carnitas tacos and a carnitas bowl via the app. They failed to mention that they ran out of carnitas. They left the food without any meat. Had to go back and pick another meat.This is not the first time this has happened at this location. Check your food before you leave if ordering online or via the app. Very unprofessional, very inconvenient.
  • SM
    Samantha McDaid
    5 days ago
    1.0
    Came in to order and the people who walked in right after me looked over at the food & immediately walked out. There wasn’t any rice or fresh protein, majority was out of stock. The employees didn’t care to refill anything. One of them said it would be 20 minutes to cook the rice. lol.
  • CV
    Carla Veals
    Jan 5, 2026
    1.0
    This is the slowest, dirtiest Chipotle ever. Most of the workers hate their jobs so poor customer service, even their faces say they hate their jobs. The food looks like it's been sitting out all damn day. How do you serve watery sour cream. Ewww. Also, it's never clean food on the floors and tables and the service counter is dirty as well. Whoever franchises this establishment needs to do better. I don't even eat there. RIDICULOUSNESS I TELL YOU. Everyone complains from customers to delivery drivers. Sad
  • LW
    Lisa Wharton
    Dec 21, 2025
    1.0
    They are slow as heck and never have food ready or started before you get in line making it a looooong wait. Definietley, do not recommend going to this location.
  • FA
    Fadhl Ali
    Dec 19, 2025
    1.0
    Picked up an order via drive through today. The employee who handed me the order did not say a single word publicly no greeting, no confirmation, no thank you and appeared visibly irritated the entire time. I understand people have bad days, but basic courtesy is part of customer service. The interaction was uncomfortable and unprofessional

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hampton serve?

Chipotle Mexican Grill in Hampton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 4022 W Mercury Blvd?

Chipotle is open daily from 10:45 AM to 10:00 PM.