Chipotle Hampton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Ordered three carnitas tacos and a carnitas bowl via the app. They failed to mention that they ran out of carnitas. They left the food without any meat. Had to go back and pick another meat.This is not the first time this has happened at this location. Check your food before you leave if ordering online or via the app. Very unprofessional, very inconvenient.
SM
Samantha McDaid
5 days ago
1.0
Came in to order and the people who walked in right after me looked over at the food & immediately walked out. There wasn’t any rice or fresh protein, majority was out of stock. The employees didn’t care to refill anything. One of them said it would be 20 minutes to cook the rice. lol.
CV
Carla Veals
Jan 5, 2026
1.0
This is the slowest, dirtiest Chipotle ever. Most of the workers hate their jobs so poor customer service, even their faces say they hate their jobs. The food looks like it's been sitting out all damn day. How do you serve watery sour cream. Ewww. Also, it's never clean food on the floors and tables and the service counter is dirty as well. Whoever franchises this establishment needs to do better. I don't even eat there. RIDICULOUSNESS I TELL YOU. Everyone complains from customers to delivery drivers. Sad
LW
Lisa Wharton
Dec 21, 2025
1.0
They are slow as heck and never have food ready or started before you get in line making it a looooong wait. Definietley, do not recommend going to this location.
FA
Fadhl Ali
Dec 19, 2025
1.0
Picked up an order via drive through today. The employee who handed me the order did not say a single word publicly no greeting, no confirmation, no thank you and appeared visibly irritated the entire time. I understand people have bad days, but basic courtesy is part of customer service. The interaction was uncomfortable and unprofessional
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hampton serve?
Chipotle Mexican Grill in Hampton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 4022 W Mercury Blvd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hampton?
It is located at 4022 W Mercury Blvd, Hampton City, VA 23666, USA.
How can I contact the Chipotle Mexican Grill in Hampton?
You can call them at +1 948-212-3860 or email VA.5021.Hampton@chipotle.com.
Is there a way to order Chipotle online or via an app?
Yes, you can order online via their website or use the Chipotle app available on the Apple App Store.
Does Chipotle Hampton have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What sustainability practices does Chipotle in Hampton follow?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Which nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Rally's, Jamaica Jamaica, Pinkfish Seafood Bistro, Polly's Restaurant, and McDonald's for a variety of dining options.
Are there any nearby automotive services if I visit Chipotle Mexican Grill?
Yes, nearby automotive services include Tune Up Plus, Take 5 Oil Change, Carquest Auto Parts, Forest Park Servicenter, Sonny's Damage Free Towing, Strickland Brothers 10 Minute Oil Change, Henry's Tires Express, and Priority Honda Hampton.
What shopping and personal care options are near Chipotle in Hampton?
Nearby options include Remarkable Dollar Goods, Family Dollar, Citi Trends, Harbor Freight Tools, Pet World Hampton, Aaron's, Hampton Plaza Shopping Center, Nail Luv Salon, Kappatal Cuts Unisex, and Hair Cuttery.