Chipotle Mexican Grill

Reviews

• MJ

  Makhai Jones

  Mar 6, 2026
  1.0
  If i could rate this store 0 stars I would, how do you constantly run out of chicken? If you see your getting low you need to put another batch on… It is absolutely too many employees that work here at once to not have someone on the grill at all times!
• MH

  Mya H

  Mar 1, 2026
  1.0
  My pick-up order was an hour late- in fact many people's orders were late, but that's not even why I made this review. One of the employees was extremely unprofessional, and used cursed words because a customer is rightfully so, curious about their order. I made a report to corporate about her, and they were very kind and understanding of the situation and were apologetic. However, this employee's behavior was not only unprofessional but unnecessary. I was disgusted.
• SW

  Sara Wilson

  Mar 1, 2026
  1.0
  Absolutely unacceptable customer service. Placed a pickup order for 4:00 and it wasn’t even made until 4:50. I waited for an hour for my food only for the employee to have the worst attitude possible and begin arguing with another customer who was waiting and using profanities. Worst location period.
• AW

  Aaron Wayne

  Mar 1, 2026
  1.0
  One star is even too much for this place. Absolutely disgusting, no quality control, no oversight, no management presence. Workers are extremely rude. The drink station was completely empty, every table was dirty, one person on the line that could care less that they were out of everything. Will not eat at Chipotle again because of this place.
• LS

  Lana Smith

  Feb 12, 2026
  1.0
  We ordered around 7:15 on 2/4 and it was told to be done by 7:30, we ended up not getting our order until 8:15pm and was told there were 7 orders ahead of us and then that they ran out of chicken right before our order was done. My bowl was made correctly other than the fact it had an extreme amount of lime in the rice (why i only ate half of the bowl to begin with). My fiance ate his burrito and i ate some of my chicken in the car outside of the chipotle and left about 20 minutes later(we live in Virginia beach so the drive was about 40 minutes). My fiance was about to reheat the chicken for me and just give me rice we had at home which is when he started noticing some of the pieces were raw. I contacted support that day to give a private comment card on it, got an email back two days later, emailed INSTANTLY back. have not heard since. i was sick for the next day and unfortunately dont have health insurance so had to deal with it. i would think if there was raw food involved they would care a bit more but i guess not.

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