Buffalo Wild Wings

3.1
1720 reviews

About

Chicken Wings RestaurantSports BarRestaurantAmerican RestaurantBar & GrillRestaurant Delivery ServiceTake Out Restaurant
There’s a Buffalo Wild Wings® near you at 4201 Kilgore Avenue, Hampton, VA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and traditional chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Buffalo Wild Wings
4201 Kilgore Avenue, Hampton, VA
23666, United States

Hours

Reviews

3.1
1,720 reviews
5 stars
520
4 stars
319
3 stars
230
2 stars
184
1 star
467

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and a lack of attentiveness from staff.

Food Quality

Several reviews mentioned poor food quality, including overcooked wings, incorrect orders, and unsatisfactory side dishes.

Staff Behavior

Customers frequently noted rude or unprofessional behavior from staff, including dismissive attitudes and lack of proper training.

Management Problems

Many reviews highlighted issues with management, including disorganization, understaffing, and failure to address customer complaints effectively.

Cleanliness Concerns

Multiple customers reported dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.
  • GB
    Grey Butler
    6 days ago
    2.0
    Tonight was honestly the worst experience i’ve ever had at BWW. went in with three of my friends and immediately was asked if we were all over 18 (i know there is a sign on the door but we didn’t even get a hello). the waitress’ at the front were trying to seat us at the bar for some reason, we ended up telling them the booth was what we wanted. finally got over to the table and our waitress came over to take our order. she was rude out the get go for no reason. we ordered our drinks and two appetizers. when she came back we ordered our food and for some reason that seemed like a big inconvenience to her, i don’t think she knew the menu very well as she said “we don’t have that” to many things me and my friends had ordered before. finally our food was coming out one by one until i ultimately didn’t get my food (i only ordered a chicken wrap) until 50 minutes later , after my boyfriend went and said something, she came back and rudely said it would be out in 5 more minutes. i had honestly lost my appetite since i ate most of the appetizers while waiting, my friends had almost completely finished eating. our waiter didn’t bring us refills, utensils, and made every request seem like a chore. we ended up being able to talk to the manager and she was very nice about the whole situation and helped us out. my only complaint was the waiter and how long it took for me to get our food. i understand people can have bad days, hopefully things will get better. probably won’t be coming back for awhile:(
  • D7
    DarkWOLF 757
    6 days ago
    1.0
    I get the feeling BWW doesnt care too much about dine in since covid. My brother's and I came to dine in on a Friday night, only 1 other table full other than ours, took forever to get sub par food, wings weren't tossed more like plated and drizzled with sauce. Our waitress kept forgetting our order, I guess the tablet she was using was for show. I had never eaten at BWW before, and I never will again.
  • JW
    Joshua Whitely
    Jan 4, 2026
    1.0
    Went there with a group of work folks. The server took so long each time to come back. It took close to 30 minutes to receive one beer. It was 2 pm and there wasn't very many people there at all. Severs were nice for the most part, but clearly the bar and kitchen are severely understaffed and mismanaged.
  • MH
    Martia Holloway
    Dec 30, 2025
    1.0
    I’m currently here and have been waiting for over 15 minutes. While the employees stood at the bar with one another having an amazing time. They all got their to go orders while customers waited. The restaurant was literally empty so not sure while the service was slow but then o noticed all the workers at the bar. Getting food and having a Xmas party clearly. Rude. Unprofessional. And the norm at this location.
  • DS
    Daniella Semilia
    Dec 13, 2025
    1.0
    Where do I start…when walking in and passing the patio it smelled like nothing but weed. Place was empty and they wouldn’t sit anyone down for 25 minutes because there was a wait on the wings. Which has nothing to do with sitting people down and starting to let them order drink and or apps. Other works just standing around. horrible service server was new and no other server was helping her while being a new server. This place turned into trash.

Frequently Asked Questions About Buffalo Wild Wings

What are Buffalo Wild Wings’ most popular menu items?

Our fan favorites include traditional and boneless wings with 26 signature sauces and dry rubs, burgers, wraps, sandwiches, and shareable appetizers perfect for game day.

Does Buffalo Wild Wings offer delivery or takeout?

Yes! Order online or through our app for delivery, curbside pickup, or takeout from your nearest Buffalo Wild Wings.