Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some experiencing old or poorly prepared items, while others praised the freshness and flavor of the chicken and biscuits.
Customer Service
Feedback on customer service was mixed; some praised friendly and professional staff, while others reported rude behavior and poor management.
Cleanliness
Several reviews noted issues with cleanliness in the dining area and kitchen, with some customers expressing disappointment over dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Service Speed
Customers frequently mentioned slow service, particularly during peak hours, with long wait times reported in both drive-thru and dine-in experiences.
RB
RGI Building
Nov 11, 2025
4.0
They have an automated drive-thru. That was a 1st for me. My order was correct, good and hot.
GH
Georgia Hicks
Nov 9, 2025
3.0
They didn't have a cook so we had to wait 15 minutes for our food. They forgot the fries and the dipping sauces. Had to go back in and then they gave us the wrong sauces. Probably won't be back.
MM
Mikorertobiasbenjorman
Nov 7, 2025
1.0
Some of the worst customer service known to mankind. All the workers not knowing basic human decency or customer service while not being rushed or berated, inquired once on my order and I was just met with disturbing attitude as if I committed a crime. it's not hard to check on an order I waited over 30 minutes for nothing.
SW
Shanequwe Wilson
Nov 2, 2025
5.0
Food was hot and fresh! Customer service was excellent, and the best part — the entire crew were respectful young gentlemen. Great job!