Bojangles

3.4
1487 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1015 West Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.4
1,487 reviews
5 stars
539
4 stars
297
3 stars
219
2 stars
116
1 star
316

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and professional, while others reported rudeness and poor management.

Food Quality

Inconsistent food quality; while some customers enjoyed hot and fresh meals, others received old or improperly cooked food.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.

Cleanliness

Concerns about cleanliness in the dining area and kitchen, with several customers noting dirty tables and unsanitary conditions.

Service Speed

Service speed is often slow, especially during peak hours, leading to long wait times for customers.
  • IY
    ibrahim omran yousef
    4 days ago
    1.0
    Very rude and slow I don't recommend this store
  • RB
    RGI Building
    Nov 11, 2025
    4.0
    They have an automated drive-thru. That was a 1st for me. My order was correct, good and hot.
  • GH
    Georgia Hicks
    Nov 9, 2025
    3.0
    They didn't have a cook so we had to wait 15 minutes for our food. They forgot the fries and the dipping sauces. Had to go back in and then they gave us the wrong sauces. Probably won't be back.
  • MM
    Mikorertobiasbenjorman
    Nov 7, 2025
    1.0
    Some of the worst customer service known to mankind. All the workers not knowing basic human decency or customer service while not being rushed or berated, inquired once on my order and I was just met with disturbing attitude as if I committed a crime. it's not hard to check on an order I waited over 30 minutes for nothing.
  • SW
    Shanequwe Wilson
    Nov 2, 2025
    5.0
    Food was hot and fresh! Customer service was excellent, and the best part — the entire crew were respectful young gentlemen. Great job!

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 1015 West Mercury Blvd, Hampton?

Bojangles is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.