Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some praised staff for being friendly and professional, while others reported rudeness and poor management.
Food Quality
Inconsistent food quality; while some customers enjoyed hot and fresh meals, others received old or improperly cooked food.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.
Cleanliness
Concerns about cleanliness in the dining area and kitchen, with several customers noting dirty tables and unsanitary conditions.
Service Speed
Service speed is often slow, especially during peak hours, leading to long wait times for customers.
IY
ibrahim omran yousef
4 days ago
1.0
Very rude and slow I don't recommend this store
RB
RGI Building
Nov 11, 2025
4.0
They have an automated drive-thru. That was a 1st for me. My order was correct, good and hot.
GH
Georgia Hicks
Nov 9, 2025
3.0
They didn't have a cook so we had to wait 15 minutes for our food. They forgot the fries and the dipping sauces. Had to go back in and then they gave us the wrong sauces. Probably won't be back.
MM
Mikorertobiasbenjorman
Nov 7, 2025
1.0
Some of the worst customer service known to mankind. All the workers not knowing basic human decency or customer service while not being rushed or berated, inquired once on my order and I was just met with disturbing attitude as if I committed a crime. it's not hard to check on an order I waited over 30 minutes for nothing.
SW
Shanequwe Wilson
Nov 2, 2025
5.0
Food was hot and fresh! Customer service was excellent, and the best part — the entire crew were respectful young gentlemen. Great job!