Bojangles

3.4
1484 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1015 West Mercury Blvd, Hampton, VA
23666, United States

Hours

Reviews

3.4
1,484 reviews
5 stars
538
4 stars
297
3 stars
219
2 stars
116
1 star
314

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing old or poorly prepared items, while others praised the freshness and flavor of the chicken and biscuits.

Customer Service

Feedback on customer service was mixed; some praised friendly and professional staff, while others reported rude behavior and poor management.

Cleanliness

Several reviews noted issues with cleanliness in the dining area and kitchen, with some customers expressing disappointment over dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Speed

Customers frequently mentioned slow service, particularly during peak hours, with long wait times reported in both drive-thru and dine-in experiences.
  • RB
    RGI Building
    Nov 11, 2025
    4.0
    They have an automated drive-thru. That was a 1st for me. My order was correct, good and hot.
  • GH
    Georgia Hicks
    Nov 9, 2025
    3.0
    They didn't have a cook so we had to wait 15 minutes for our food. They forgot the fries and the dipping sauces. Had to go back in and then they gave us the wrong sauces. Probably won't be back.
  • MM
    Mikorertobiasbenjorman
    Nov 7, 2025
    1.0
    Some of the worst customer service known to mankind. All the workers not knowing basic human decency or customer service while not being rushed or berated, inquired once on my order and I was just met with disturbing attitude as if I committed a crime. it's not hard to check on an order I waited over 30 minutes for nothing.
  • SW
    Shanequwe Wilson
    Nov 2, 2025
    5.0
    Food was hot and fresh! Customer service was excellent, and the best part — the entire crew were respectful young gentlemen. Great job!
  • XX
    XanTheGhoul
    Oct 26, 2025
    1.0
    Store sucks. The nighttime crew are rude.

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 1015 West Mercury Blvd, Hampton?

Bojangles is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.