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Bojangles

4.1
(657 reviews)

Business Details

(757) 325-8256

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3351 Commander Shepard Blvd, Hampton, VA
23666, United States

Hours

Reviews

4.1
657 reviews
5 stars
367
4 stars
134
3 stars
68
2 stars
28
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some staff are friendly and accommodating, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and delicious meals, others report old, overcooked, or incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern, with reports of dirty conditions and unsanitary practices.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect meals.

Atmosphere

The atmosphere is often described as calm but can be negatively impacted by staff behavior and cleanliness issues.
  • RR
    romeo
    Feb 5, 2026
    5.0
    Came here for breakfast with my team. Great service. Not once did I feel rushed. Annette greeted us with a smile and took time to answer the questions we had about the menu and promotions. The place was sober clean especially the restrooms. I would come back here anytime.
  • HR
    Hector Rodriguez
    Jan 30, 2026
    5.0
    Customer service was excellent. Shantal and tomamya were excellent. Account , accommodated me right away for my emergency order
  • JW
    James West
    Jan 22, 2026
    3.0
    Food is hit or miss, sometimes it's fresh and juicy... other times it heat lamped dried out... service is about the same, some staff bend over backwards to help other times it seems like you aren't even there. Atmosphere is calm, mostly because no one is in there.
  • TW
    Tony Wade
    Jan 7, 2026
    5.0
    Great food. Chicken was awesome and fresh. Dirty rice, excellent.
  • IV
    Indie Violet
    Dec 1, 2025
    1.0
    Edit for the owner: I received 2 bo-berry biscuits and they were hard as rocks, so hard, that it couldn't have been an accident that they were given to me. Your staff were also rude because my dog was in my car (yes I heard what you said, you're honestly disgusting). Never going back. I do not recommend anyone going there ever.

Brand Certified Facts from Bojangles

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Certified February 22, 2026Yext Knowledge Graph
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