Brand Certified
Arby's
3.7(1618 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
3200 W Mercury Blvd, Hampton, VA
23666, United States
Certified by Arby's • Feb 22, 2026
(757) 826-6466
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/va/hampton/3200-w-mercury-blvd/store-185
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.7
1,618 reviews
5 stars
628
4 stars
380
3 stars
257
2 stars
132
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared meals.
Cleanliness
Several reviews noted dirty seating areas and unsanitary conditions, impacting overall dining experience.
Positive Experiences
Some customers praised friendly staff and good food, highlighting that experiences can vary significantly.
- WHWilliam halling4 days ago5.0Cleanest fast food place I've ever been in. Good job employees. I like there turkey Ruben 😊
- RRRanequa RichardsonFeb 12, 20261.0Waited at speaker and was met with a rude attitude from cashier when she finally spoke. Don't apply if you don't like your job! 2.12.26 at 5:44pm
- DBDaniel BakerJan 22, 20264.0It was fine. I ordered for several people and some of the extra sauces and all were forgotten, but I was all over the place trying to order and confused all of us. No foul on their part
- TGTony GeorgeJan 14, 20261.0The food may be okay, I hope; I haven't eaten my order yet. But the service is horrendously terrible. I tried to use two Arby gift cards I was given. They didn't work well repeatedly. The cashier was unconcerned and not willing to help. She could have cared less. Do not expect even a decent customer service experience here. No thank you, no nothing. She just put my order on the counter and moved on.
- SMSusan MccarthyJan 1, 20261.0I've been going to this Arbys for many, ma m y years however not anymore, I ordered a crispy fish sandwich W/O any type of sauce ( mayo) due to a food allergy, when I noticed i was already home & toi pissed off & tired to return. The fish & fries were cold as well and the bread soggy all the way through!! I refuse to pay high prices & get garbage. Check on your employees as they don't seem to care.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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