Dairy Queen Grill & Chill

4.2
708 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1304 W Gretna Rd, Gretna, VA
24557-4171, United States

Hours

Reviews

4.2
708 reviews
5 stars
403
4 stars
169
3 stars
74
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, though some reported rude interactions and poor customer service.

Food Quality

While several reviews highlighted good food and fresh ingredients, there were complaints about cold or poorly prepared items.

Cleanliness

The facility was often noted as clean, but there were some mentions of poor table cleaning and maintenance issues.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it overpriced.

Ice Cream

The ice cream, particularly Blizzards, received consistent positive feedback, with many customers enjoying the variety and quality.
  • RK
    Raven Kai
    Nov 13, 2025
    5.0
    We were passing through town and stopped for two vanilla cones. Back home they have 2 large cones for $5.55 but this place didn't. Ordered anyway and were shocked at the size of them! The cones were bigger than the ones back home, they were actually full in the bottom (instead of the big are gap we are used to), the ice cream was firm instead of runny and they looked like the pictures in the advertising instead of a sad, soft lopsided mess like our local store. I would gladly pay the extra $3 if our home store made theirs that way! If this place was closer to home, I'd go back frequently. The woman at the window was really nice, too!
  • TJ
    Tarra Jennings
    Nov 11, 2025
    5.0
    It was super clean. Of course the food was awesome! And will never turn down a blizzard! Service was good. They have great deals.
  • BD
    Brynlee Dalton
    Nov 2, 2025
    1.0
    We had a cashier named brandy and she was disgustingly rude don’t recommend eating here unless they work on staff and costumer service.
  • JE
    Jimmy e
    Oct 27, 2025
    5.0
    Nice people nice clean facility
  • CH
    Cheryl Hoskins
    Oct 26, 2025
    1.0
    Wanted a grilled chicken salad..they dont have grilled chicken. So the only one they have is a crispy chicken..the chicken was ok but I cant eat bacon and it had crushed bacon all in it. It did not say it had bacon on it. I had to pick it all out. The lettuce tastes old not fresh. Not going back there anymore

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, grillburgers, chicken strip baskets, and other fast-food items.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:30 AM to 10:00 PM on Sundays.