Many customers praised the friendly and efficient service, though some reported rude interactions and poor customer service.
Food Quality
While several reviews highlighted good food and fresh ingredients, there were complaints about cold or poorly prepared items.
Cleanliness
The facility was often noted as clean, but there were some mentions of poor table cleaning and maintenance issues.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it overpriced.
Ice Cream
The ice cream, particularly Blizzards, received consistent positive feedback, with many customers enjoying the variety and quality.
RK
Raven Kai
Nov 13, 2025
5.0
We were passing through town and stopped for two vanilla cones. Back home they have 2 large cones for $5.55 but this place didn't. Ordered anyway and were shocked at the size of them! The cones were bigger than the ones back home, they were actually full in the bottom (instead of the big are gap we are used to), the ice cream was firm instead of runny and they looked like the pictures in the advertising instead of a sad, soft lopsided mess like our local store. I would gladly pay the extra $3 if our home store made theirs that way! If this place was closer to home, I'd go back frequently. The woman at the window was really nice, too!
TJ
Tarra Jennings
Nov 11, 2025
5.0
It was super clean. Of course the food was awesome! And will never turn down a blizzard! Service was good. They have great deals.
BD
Brynlee Dalton
Nov 2, 2025
1.0
We had a cashier named brandy and she was disgustingly rude don’t recommend eating here unless they work on staff and costumer service.
JE
Jimmy e
Oct 27, 2025
5.0
Nice people nice clean facility
CH
Cheryl Hoskins
Oct 26, 2025
1.0
Wanted a grilled chicken salad..they dont have grilled chicken. So the only one they have is a crispy chicken..the chicken was ok but I cant eat bacon and it had crushed bacon all in it. It did not say it had bacon on it. I had to pick it all out. The lettuce tastes old not fresh. Not going back there anymore
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:30 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the restaurant is family-friendly, offers high chairs, welcomes children, and has amenities like restrooms and outdoor seating.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering services?
Yes, it has a drive-thru and supports mobile ordering and rewards through its app.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1304 W Gretna Rd, Gretna, VA 24557-4171, USA.
How can I contact Dairy Queen Grill & Chill or learn more online?
You can call them at +1 434-656-6009 or visit their website at https://www.dairyqueen.com/en-us/locations/va/gretna/1304-w-gretna-rd/18109/.
Are there nearby places where I can get gas or convenience items around Dairy Queen Grill & Chill?
Yes, nearby there are several gas stations and convenience stores including Exxon, Marathon, Carter's, and One Stop Mart, which are convenient for refueling or grabbing essentials before or after your visit.
What local medical facilities are near Dairy Queen Grill & Chill?
Close to Dairy Queen Grill & Chill, you can find medical centers like Gretna Medical Center, Centra Gretna Medical Center, and specialized services such as Centra Rehabilitation and CMG Neurology Center.
Are there hotels nearby Dairy Queen Grill & Chill for travelers?
Yes, hotels such as Hampton Inn Gretna, Camber Inn, and Hampton by Hilton are located nearby, providing convenient lodging options for visitors to the area.
Does Dairy Queen Grill & Chill provide amenities like WiFi and wheelchair accessibility?
Yes, Dairy Queen Grill & Chill offers free WiFi and is wheelchair accessible to accommodate all guests comfortably.