Papa Johns Pizza

Reviews

• LR

  Local Reviewer

  Jan 30, 2026
  1.0
  I don’t usually write reviews, but this experience was bad enough that I felt compelled to. This was disappointing, especially since my last experience with a Papa John’s a few years ago was actually very good. Lately I’ve been ordering from Domino’s because their deals are better and, honestly, their pizza has been consistently solid tasting (Poquoson location)—especially their New York style crust. With that in mind, I decided to give Papa John’s another try and ordered the $9.99 large three-topping pizza with a New York style crust, along with 24 buffalo wings. The wings were average for a chain pizza place, but the pizza itself was just awful. It tasted no better than a cheap frozen pizza you’d grab from the grocery store for a few dollars. You can judge for yourself by the photos. To top it off, one pizza didn’t include a pepperoncini at all, and the one that did came with one that looked completely unappetizing. Big chains might get away with this kind of inconsistency, but local mom-and-pop shops can’t—and that’s exactly why consistency matters. If food quality and execution aren’t reliable, you’ll lose both new and returning customers. I don’t write reviews often, which should say something. Unfortunately, it feels like bad experiences like this are becoming more common these days—whether it’s food quality, consistency, or value for the price. This visit was a clear miss.
• TB

  Tiana Bailey

  Jan 15, 2026
  2.0
  Pizza is not hot and peppers are clearly old too.
• RB

  Rodney Batts

  Nov 16, 2025
  5.0
  I ordered pizzas from Cosco for my daughter’s bday. At the time of the birthday party when it was time to pick them up, they didn’t have a single one ready. I called this papa John’s and they had me 10 pizzas ready in about 20 minutes. I couldn’t believe it they saved the day. Thank you to you and your staff for helping me feed 20 hungry kids in so pinch. Great pizzas too, thank you !!
• BK

  Bruce Keefer

  Nov 7, 2025
  5.0
  Friendly staff, great pizza and the best customer service. Staff cares about the customer
• AO

  Asa Okinawa

  Jul 4, 2024
  1.0
  I have been a Papa Jons guy my whole life and for the most part have had the same standard of quality on the pizza. Some place a little lighter and some a little heavier on the toppings but overall good to great pizza. The pies I got from this place on April 28 really put me off. Haven't even ordered a pizza from anyone in the 2 months. Not sure what happened as I had ordered from this shop before a few times without issue. Crust was 3 inches of the radius of the pizza, toppings, cheese, and sauce were almost no existent. They weren't fully cooked and just tasted off. Hope the owner changes something but I will vote with my dollars. Even if it was some isolated employees quality falls on management.