Wendy's

3.9
859 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4321 George Washington Mem Hwy, Grafton, VA
23692, United States

Hours

Reviews

3.9
859 reviews
5 stars
382
4 stars
211
3 stars
135
2 stars
40
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Food quality was inconsistent, with reports of cold, old, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Customer Experience

Mixed experiences with staff friendliness; some customers praised helpful employees while others reported negative interactions.
  • JP
    Jorge Pillacela
    Oct 24, 2025
    1.0
    Fea la cómida y mucho desaceo
  • RM
    Robert Meyers
    Jun 29, 2025
    2.0
    Told them I want a kids meal and the manager ask what drink. He totally forgot to ring up the kids meal. Then everytime the lady handed me something out the window she would say "your welcome" then shut the window. Rude an weird.
  • AS
    Andrew Steffey
    Jun 29, 2025
    1.0
    Stopped inside. Both bathrooms were out of service. After waiting for 10 minutes no one bothered to take our order. We and the guy in front of us eventually gave up and left.
  • PR
    Priscilla Raynor
    Jun 24, 2025
    5.0
    Terrific as always. Got there chili and it's amazing
  • CK
    Carin Knopfer
    Jun 20, 2025
    5.0
    Stopped for all natural lemonade! Perfect mix and so refreshing.

Frequently Asked Questions About Wendy's

Is Grafton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.