Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
Food quality was inconsistent, with reports of cold, old, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Customer Experience
Mixed experiences with staff friendliness; some customers praised helpful employees while others reported negative interactions.
JP
Jorge Pillacela
Oct 24, 2025
1.0
Fea la cómida y mucho desaceo
RM
Robert Meyers
Jun 29, 2025
2.0
Told them I want a kids meal and the manager ask what drink. He totally forgot to ring up the kids meal. Then everytime the lady handed me something out the window she would say "your welcome" then shut the window. Rude an weird.
AS
Andrew Steffey
Jun 29, 2025
1.0
Stopped inside. Both bathrooms were out of service. After waiting for 10 minutes no one bothered to take our order. We and the guy in front of us eventually gave up and left.
PR
Priscilla Raynor
Jun 24, 2025
5.0
Terrific as always. Got there chili and it's amazing
CK
Carin Knopfer
Jun 20, 2025
5.0
Stopped for all natural lemonade! Perfect mix and so refreshing.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grafton, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grafton, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 898-7639.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Grafton Wendy’s serve breakfast?
Yes, this Wendy’s location in Grafton, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Grafton, VA?
Wendy's drive-thru in Grafton is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and on Friday and Saturday from 6:30 AM to midnight.
Does the Grafton Wendy's serve breakfast?
Yes, the Grafton Wendy's location serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
How can I check if Wendy's delivery is available near me?
To see if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address to check availability.
What payment methods does Wendy's in Grafton accept?
Wendy's in Grafton accepts American Express, cash, Discover, Mastercard, and Visa for payments.
Where can I find Wendy's menu and pricing for the Grafton location?
Menu and pricing can be viewed on the Wendy's official menu website or mobile app by selecting the Grafton location.
Is Wendy's in Grafton hiring and how can I apply?
To see if the Grafton Wendy's is hiring, visit the Wendy's Careers page, enter Grafton, VA, and check current job openings. Keep checking regularly for updates.
How can I provide feedback or contact the Wendy’s in Grafton?
You can contact Wendy's Customer Care via their Contact page or call (757) 898-7639 for the Grafton location. Feedback can also be submitted through their customer satisfaction survey online.
What nearby places can I visit before or after dining at Wendy's in Grafton?
Nearby places include Vinny’s Pizza and Pasta 2 for Italian food, Starbucks for coffee, and sweetFrog Premium Frozen Yogurt for dessert. These spots offer great options to complement your visit to Wendy's.
Are there convenient services near Wendy’s in Grafton for errands around my visit?
Yes, you can find services such as UPS Access Point location for shipping, York Cleaners for laundry, and Mega Auto Spa for car washing close by, making it easy to run errands when visiting Wendy's.
What attractions or schools are close to Wendy’s that families might be interested in?
Families might visit Mt Vernon Elementary School and Alice’s Wonderland Playhouse & Learning Center nearby, ideal for preschool and elementary education services when dining at Wendy’s.