Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,799 reviews
5 stars
459
4 stars
310
3 stars
322
2 stars
190
1 star
518
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, burnt, or incorrect food items, leading to dissatisfaction with the overall meal experience.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in the bathrooms and dining area.
Management Issues
Many customers noted poor management practices, including lack of support for staff and unprofessional behavior towards customers.
Overall Experience
Overall, the location received overwhelmingly negative feedback, with many customers advising others to avoid it.
- ARAustin Rakes1 day ago1.0Took over 30mins to get 2 Happy Meals and a McDouble. Staff had no idea what they were doing no leader on the floor. Complete disfunction.
- MBMegan Blevins6 days ago1.0Stopped by tonight to get an icecream cone at 945pm. The drive through gave the auto message they were closed. The number to call online and in the app come up when you dial as not valid...
- DWDerek whiteNov 12, 20251.0Hi there! If you love starting your day out with frustration and disappointment, then come on down to this McDonald's in Zions Crossroads! They have the longest wait times, all the refrigerator temperature food you could ask for and 90% success rate of messing up your order. They've scouted long and hard and days on end to find the most unenthusiastic, fast food workers, they could find on his side of the Mississippi. If you hate walking into a restaurant and sitting down to a clean table, then you're on luck! Not a clean table or seat in the building. Lets not forget to mention that the fries and hash browns are deep fried in what taste like it was squeezed out of napkins from previous customers.. Corporate might want to come reinforce the walls from potential collapse due to all of the awards this place must be winning. But for real, this place is an absolute joke...
- MSMurry SmithNov 6, 20254.0This morning, they didn't have a manager on duty and it was utter chaos with the exception of a couple of very lovely and friendly ladies named Josephine and Rita. Apparently, the manager on duty has a medical emergency and had to leave. They can't operate the dining area without a manager and it was extremely busy both at the drive through and the dining room. Apparently, one was coming but it would be a while until they arrived so they closed the dining area. They told Josephine to keep the stored locked up but she kept taking care of her customers by opening the door, explaining the situation, verbally taking orders by memory and being so friendly and sweet to everyone! This wonderful lady showed professionalism at its finest. She was extremely friendly, had a genuine smile and she went beyond the call of duty! She stayed beyond her time and she made sure her customers coming to the door were taken care of taking their orders by memory even though they weren't allowed in the building. Rita was taking control of the kitchen, taking care of everything to include the drive through. She was calm and very orderly and she looked like a maestro leading an orchestra. Exactly how someone who should be a manger should be. She literally was controlling everything and she did a phenomenal job at it! It was amazing to see this type of leadership from both of these lovely ladies. I will definitely come back after seeing this!
- JMJames MugfordNov 5, 20251.0Absolutely terrible location!!! Waited 30 minutes for a mobile order. All the food was ice cold by the time I got my food which I had to go inside to get after I saw at least 10 other cars go thru the drive thru and leave with their food. Never going to this location again
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 11445 James Madison Hwy, Gordonsville, VA?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the drive-through is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight Friday and Saturday.
Can I order McDonald's food for delivery at this location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on weekdays and from 6:00 AM to 10:30 PM on weekends via the McDonald's delivery website.
What contact number can I use for inquiries at this McDonald's?
You can reach this McDonald's location by calling +1 434-589-6753.
Does this McDonald's support mobile app orders and what apps are available?
Yes, you can place orders using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is curbside pickup offered at the Gordonsville McDonald's?
Yes, curbside pickup is available as one of the pickup and delivery services.
What nearby gas stations can customers visit when coming to McDonald's?
Nearby gas stations include BP America, Citgo Gas Station, Shell, Exxon, Exxon & Mobil Stations, and Zion Crossroads gas station, which might be convenient if you need to fuel up before or after your meal.
Are there other fast food restaurants close to this McDonald's in Gordonsville?
Yes, Burger King is located nearby, offering alternative fast food options close to McDonald's.
What nearby services or facilities might be useful for customers visiting this McDonald's?
Nearby facilities include the UPS Access Point and Authorized Shipping Outlet for courier services, Western Union for money transfer, and UVA Health Dialysis Zion Crossroads for medical needs.