Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
767 reviews
5 stars
332
4 stars
205
3 stars
127
2 stars
44
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and poor employee communication, particularly in the drive-thru and lobby.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others received cold or incorrectly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
- GGGlazedDec 17, 20251.0I dash locally, I stick to the point the most so believe me when I say that this fast food restaurant is currently one of the worst in Gloucester. It's not the quality of the food or a nasty bathroom specifically but the service and employee communication virtually do not exist. There is almost never any cashier. There is almost never anyone you can see from the inside without leaning over the counter to find all 3-5 employees currently working hiding in the kitchen, out of view, working pretty much solely on the drive thru. If you come in the lobby you have to wait 5-10 minutes just for someone to come talk to you. They always seem bothered by that to. Why have a lobby and do online orders if you are going to ignore them and treat them like they are bothering you? I lay the blame solely on management. They are either blissfully unaware how their restaurant is no longer fast food or they are contributing directly to the problem. I worked and practically ran a kitchen for 5 years. If you have an order that is 20 minutes behind on a Wednesday, you don't just keep ignoring it and help 5 more people in the drive thru. You put all hands on deck to finish the late order as quickly as possible. I ask for the GMs resignation, you clear don't know what you are doing. Don't order or eat here let it die, it feels like it is on it's last leg anyways
- JRjose rodriguezDec 9, 20253.0Slow service
- FBFrank ButlerNov 12, 20253.0Standard afair
- BCBradley CarrSep 9, 20255.0Great Food and Service
- GGGeorge GatesAug 30, 20253.0My fries were luke warm. my sandwich wasn't the way I ordered it 😕
Frequently Asked Questions About Wendy's
Is Gloucester North Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Gloucester, VA?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Gloucester serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for pickup or delivery from Wendy's Gloucester?
You can order via the Wendy's app or their website at https://order.wendys.com by selecting the Gloucester location.
Is Wendy's Gloucester currently open?
Yes, this location is open and committed to serving you every day.
What payment options are accepted at Wendy's Gloucester?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's Gloucester?
You can contact them by phone at (804) 694-4825 or use the Customer Care live chat and surveys online via the Wendy's Contact page.
Are there nearby hotels where customers could stay when visiting Wendy's Gloucester?
Yes, nearby hotels include Hampton Inn Gloucester, Holiday Inn Express Gloucester by IHG, and Quality Inn Gloucester, which are convenient for guests needing accommodation while dining nearby.
What nearby fast food options are available around Wendy's Gloucester?
Nearby fast food and burger restaurants include Burger King, McDonald's, and Chipotle Mexican Grill, offering customers a variety of dining choices in the area.
Are there convenient ATM options near Wendy's Gloucester?
Yes, BB&T ATM and Truist ATM are nearby for easy access to cash while visiting the area.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on Wendy's menu website and mobile app, including allergen info for each menu item.