Tropical Smoothie Cafe

Reviews

• LS

  Leila Stallings

  Oct 20, 2025
  2.0
  i always ask for a retired menu item (triple berry oat) and usually, if someone knows how to make it they make it for me. at this location, the girl asked what was in it and a told her all the ingredients-her manager stepped in and said we don’t make that anymore, she was kind of stern about it and i do understand it’s not on the menu anymore- but so many different locations and workers have made it anyhow, which i thought was really kind of those workers i even left them tips and wrote good reviews for them. I am just kind of disappointed in the service or hospitality- she was so quick to say we can’t make it even though they have all the ingredients and i’ve gotten it before? please bring triple berry oat back, it heals me.
• VR

  Valentine Rose

  Jul 19, 2025
  1.0
  Why are we not filling the smoothies all the way up to the top like other tropical smoothies are doing? There’s like 3 inches between where the smoothie starts in the lid. You’re just going to throw it in the sink anyways, so why not fill my cup up all the way ? Every drop counts specially, since I’m paying for it.
• M2

  Mac (2wheels4life)

  Jun 8, 2024
  5.0
  What an awesome Team at Gloucester. Always friendly, efficient and professional. Love you guys! Kudos!
• KR

  Kisha Redcross

  Aug 6, 2021
  1.0
  Poor customer service from the staff. I was never acknowledged upon entering or the entire time I was in the establishment. After several customers received their orders, including those that came in after me, I had to get the staff’s attention to get any assistance. I have visited various Tropical Smoothie locations in Yorktown and Newport’s News and I have never been treated so poorly.

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