McDonald's

3.3
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7099 George Washington Memorial Blvd, Gloucester, VA
23061, United States

Hours

Reviews

3.3
1,010 reviews
5 stars
314
4 stars
224
3 stars
169
2 stars
89
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or improperly prepared food, with specific complaints about undercooked items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Management Issues

Customers expressed dissatisfaction with management's handling of staff and service issues, indicating a lack of effective leadership.
  • CH
    Cindy Holland
    1 day ago
    1.0
    While i was ordering my food on the screen a lady came in from the drive through and spoke to the woman in the dark blue shirt , saying how she asks multiple times in the drive through to make sure her sandwich was correct. She received her sandwich incorrect. The lady told her that the girl who took her order was new and that she would correct it. Later on , the girl came in from her break , and the woman in the blue shirt started joking with her about it , and they both were laughing at the lady. After receiving my food i went up to the front to get more ketchup having to stand there 5 minutes while the same lady in the dark blue shirt stood there texting on her phone. As we were leaving , we heard somebody yell to the front "hey linda come serve me". And the Lady in the dark blue shirt came over. My daughter went up there to ask for something , but ended up coming back to the table with nothing because they were yelling and cussing at each other , making her very uncomfortable. As me and my young children were leaving a group of employees were standing at the front being loud and talking about very inappropriate things. Talking about how men call womens private parts cookies and how they want their cookies. I will not be coming back to this location..this was at 7:30pm on 1/11/26
  • RL
    Ryan Lamore
    Dec 27, 2025
    1.0
    One star staff is oblivious to customers but i guess what do u expect it’s McDonalds
  • KT
    Kathy Talley
    Dec 24, 2025
    2.0
    The drive thru was busy so I went inside and no one was there but me. Ordered 2 double cheese burgers, no onions Xtra pickles 1 large fry. I received 1 pickle, xtra onions and everything was cold. It is way to expensive these day's to get that type of food from any restaurant. I won't be back. Very sad.
  • NA
    Nia Alhouse
    Dec 14, 2025
    1.0
    28 min for an XS drink and a large fry that is never filled. I have to hand the fries back for them to fill up. Rude, slow, employees on phones, earbuds in not paying any attention. Stop taking orders numerous times when they get busy.
  • KO
    Katiria Ojeda
    Dec 11, 2025
    1.0
    First off fast food might as well go make McDonald's a actual restaurant for how long you have to wait and the customer service is awful. I had so many bad services here between the food being cold or old. It's ridiculous how slow they all move in there including the managers.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7099 George Washington Memorial Blvd, Gloucester, VA?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

When is the McDonald's drive-thru open at this location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.