McDonald's

3.3
1003 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7099 George Washington Memorial Blvd, Gloucester, VA
23061, United States

Hours

Reviews

3.3
1,003 reviews
5 stars
313
4 stars
225
3 stars
169
2 stars
88
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers complained about food being cold, undercooked, or poorly prepared, with some mentioning rotten ingredients.

Staff Behavior

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area and issues with greasy floors.
  • BR
    Briana R
    Nov 9, 2025
    1.0
    Waited for over 40 minutes and lady was so disrespectful and rude if I could give them negative stars I would
  • KY
    Kayla Yorch
    Nov 7, 2025
    1.0
    They really need to understand the word of fresh!!! Your fries should not be cold or almost cold when they come out the door from drive-thru!!
  • CC
    Cecilia
    Nov 7, 2025
    5.0
    Excellent coffee & service and the restrooms super clean.
  • TH
    Trevor Hammond
    Oct 16, 2025
    1.0
    The 25 minutes I waited to hear my positive aids test from my doctor was more enjoyable than the drive through I sat in at McDonald's in Gloucester County VA. I have no idea what would take that long to make in a fast food establishment. I remember watching a movie about McDonald's that would make a point to show how fast and efficient they were. Definitely not the McDonald's in Gloucester County VA. I would rather of gone to 7/11 and had bad roller dog and diarrhea than experience what I did tonight. The staff at the window was clearly over working stressed out. I feel bad for them. The only saving grace was thr food was actually hot.
  • RF
    Rachel Follin
    Oct 14, 2025
    3.0
    I have ordered a fee time and everytime they mess my order up slightly. I just ordered a spicy deluxe meal and made sure more than 2 times it was the deluxe not the reg and I still ended up with reg. I also ordered plain cheeseburgers for my nephew and 1 still had ketchup and pickles on it. According to the menu the chicken sandwiches are supposed to have the monopoly game but mine didn't, just put in a plain bag, and not the first time I specifically order something from the monopoly menu and didn't get game pieces as advertised

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7099 George Washington Memorial Blvd, Gloucester, VA?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

When is the McDonald's drive-thru open at this location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.