At Wendy’s in Glen Allen, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Glen Allen, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Hours posted were closed at midnight. Pulled up to the drive thru at 11:30 pm. No response no acknowledgment, nothing. Pretty unbecoming of any establishment to not provide service within operating hours even at 30 minutes until close.
CS
c s
Feb 12, 2026
1.0
Terrible customer service. Waited at the drive thru behind one car for 30 minutes. Parking lot was basically empty too.
They’ll say “I’ll be with you in one minute” and it really is ten minutes.
Then I received an attitude after I asked if they didn’t forget about me after waiting ten minutes when they said it be one minute
SL
Sandy Logan
Feb 12, 2026
2.0
Had to wait for meal. No sauce for tenders, which tasted awful; fries tasted old and not hot. Had to drive back to window per employee to get my drink they forgot to give me and had to wait behind 2 cars! Then told oh, we are out of coke. Had to order new drink! This locations is terrible. Taking my business elsewhere.
BG
Bert Gordon
Feb 2, 2026
3.0
Fries were well seasoned but cold. Had to ask for a second drink because there was no syrup in first one and sweet tea is not brewed it is from machine and made me nauseous. The chicken sandwich was small but taste good, but trying the Cinnabon pull apart was a big mistake it was warm and icing was great to the bun was so dry it was not edible. Service was polite which brought the overall up from 2 to a 3.
CC
Chris Coleman
Jan 19, 2026
1.0
1/19/26: 1:35-1:55pm. We waited in line for about 20 mins with only 1 person in front of us. In the span of 20 mins we saw many upset customers complaining about the wait and lack of accuracy in their orders. The amount of cussing coming from the person who was supposed to be on the register was quite the spectacle. When a customer came up stating that they have been waiting well over 30 mins for their order, the response of “You’re gonna have to wait cause I ain’t moving fast for nobody” prompted us and many others to leave. Went to Chick-fil-A across the street instead which was much busier (the reason we went to Wendy’s in the first place) however we ordered and finished our food in less time spent at Wendy’s.
What are the operating hours for Wendy's drive-through at 10177 Brook Road, Glen Allen, VA?
The drive-through at Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Glen Allen, VA serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's mobile app or online at order.wendys.com, selecting the Glen Allen location for pickup or delivery options.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
Is dine-in available at Wendy's on Brook Road?
Yes, this Wendy's location offers dine-in services in addition to drive-through, takeout, and delivery.
How can I contact this Wendy's location for questions or feedback?
You can call Wendy's at (804) 955-9335 or reach Customer Care via their contact page or phone at 888-624-8140.
Are there any nearby financial services around Wendy's on Brook Road?
Yes, Virginia Credit Union and several ATMs including Truist ATM, Presto! ATM, and CoinFlip Bitcoin ATM are close by for your banking needs.
What restaurants are located near Wendy's at 10177 Brook Road?
Nearby restaurants include Chick-fil-A, Applebee's Grill + Bar, IHOP, Brookfield pub, ZENSHI Handcrafted Sushi, and Plaza Azteca Glen Allen Mexican restaurant.
Where is a good place to grab coffee near this Wendy's?
Starbucks, a nearby coffee shop, is conveniently located close to Wendy's for your coffee needs.
Does Wendy's offer nutrition and allergen information for their menu items?
Yes, nutrition and allergen information is available online on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
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