Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
880 reviews
5 stars
266
4 stars
211
3 stars
146
2 stars
82
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting poor treatment and long wait times.
Food Quality
Many reviews mention issues with food quality, including cold or improperly prepared items, while some customers enjoyed their meals.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
Operational Issues
Customers frequently reported problems with order accuracy, staff availability, and inconsistent hours of operation.
- ATAl Ten3 days ago5.0Just stopped in to get chili and a drink. Gentleman at the counter was nice. The chili was nice and hot and the seating area was very clean.
- ADAdam Durbin3 days ago5.0Team here was extremely accommodating and helpful. Placed a mobile order for in-store pick up. Inside was closed but the two women I spoke with understood and helpful in every way possible super nice and my food was hot fresh and yummy 😋
- MSMary SodenJan 4, 20261.0Did not get to drive thru. After waiting a considerable amount of time for the car in front of me to place their order I thought something is wrong here. So I pulled out of line and drove by the window and saw three employees having a conversation. Hands were raised, couldn't hear what they were saying, but it was obvious that they were having a disagreement on something. While the car behind me made four cars waiting to place an order. That is unacceptable. I hope the manager of this Wendy's makes the employees realize that their customers are more important than their disagreement.
- UGUrsula G.Dec 14, 20253.0I've come here twice and the frosty machine wasn't working. Today they gave a cup of water instead of a bottle with the kid's menu. I don't recommend this location.
- EIElizabeth IvesDec 9, 20255.0As soon as we walked in we were greeted by the employees. The gentleman working around 8pm were all VERY welcoming. They made sure we were taken care of and even told us our food was coming out hot and fresh. If were ever up this way agian, Ill make sure I go out of my way to stop at this Wendy's specifically!!!! Thank you to all the men for their hard work and positive attitude. You dont get that alot anymore!!!
Frequently Asked Questions About Wendy's
Is Pouncey Tract Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Pouncey Tract Road?
The drive-through at Wendy's on Pouncey Tract Road is open daily from 6:30 AM until midnight.
Does Wendy's on Pouncey Tract Road serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit, and classic sandwiches.
Can I order Wendy's food for delivery near Glen Allen, VA?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What are the dining options available at Wendy's on Pouncey Tract Road?
You can dine in, use the drive-thru, or order delivery where available. However, curbside pickup is not offered at this location.
How can I contact Wendy's at 4231 Pouncey Tract Road for feedback or questions?
You can call them directly at (804) 658-4337 or reach out to the Customer Care team via live chat on their Contact page or call 888-624-8140.
What nearby restaurants could I visit before or after dining at Wendy's?
Nearby restaurants include Burger King, Cook Out, China Wok, Captain D's, McAlister's Deli, Arby's, Taco Bell, and Domino's Pizza, offering a variety of dining options.
Are there any nearby entertainment or retail options around Wendy's on Pouncey Tract Road?
Yes, you can visit GameStop for video games and entertainment, or check out Legacy Amish Furniture LLC for shopping and furniture needs nearby.
Where can I find fuel or convenience stores near Wendy's?
Nearby you can find 7-Eleven for convenience and gas station needs, as well as a BP gas station for refueling your vehicle.
Does Wendy's have an app for ordering and offers?
Yes, Wendy's has a mobile app available on the Apple Store that allows you to place orders and access coupons and promotions.