Tropical Smoothie Cafe

2.7
161 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9972 Brook Road, Glen Allen, VA
23059, United States

Hours

Reviews

2.7
161 reviews
5 stars
54
4 stars
13
3 stars
6
2 stars
10
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unwelcoming, and inattentive to customers.

Food Quality

Several customers reported issues with food quality, including incorrect orders, burnt items, and unsanitary conditions.

Cleanliness

Many reviews mentioned the restaurant's cleanliness as a concern, with reports of dirty environments and unkempt facilities.

Staff Attitude

Feedback indicated that staff often appeared unmotivated and disinterested in their work, impacting the overall customer experience.

Long Wait Times

Customers frequently experienced long wait times for their orders, even during off-peak hours, leading to frustration.
  • ST
    Sally Tamayo
    Dec 27, 2025
    1.0
    Horrible experience. I was waiting for my chicken pesto, the girl called it along with another food item and this man went and got both so I figured my chicken pesto still needed to be made so I waited for another 10 minutes and then asked I think my order got lost and the girl that was making my food said “her fault, well maybe she should have gotten it when I called it”. Are you serious ? How rude! Because someone stole my food, it’s my fault ? Wish I got her name, but she was African American, hair up and glasses and wearing AirPods. Horribly rude for no good reason when I was nothing but nice.
  • PR
    Prasanna Raghava
    Aug 31, 2025
    5.0
    I like this place, the service is too good. Mango monsoon is too good
  • CS
    Claire Stargell-Ouellette
    Aug 28, 2025
    5.0
    Everything was fast. Why are people saying they act like they hate their jobs? Of course they do. Who doesn't? Leave them be.
  • JJ
    Jordan
    Aug 3, 2025
    1.0
    How is this place still open?
  • TA
    tkala amor
    Jul 25, 2025
    1.0
    i ordered the chia pudding oatmeal and my bananas were old and so was the yogurt. it seemed as if it were made hours prior to it being served to me. also got the all american wrap and it was quite small.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for Tropical Smoothie Cafe?

The cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.