Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11450 West Broad Street in Glen Allen. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and disengagement.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated that food quality varied, with some items served cold or poorly prepared, raising concerns about consistency.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms, impacting their overall experience.
Accessibility
Customers found the location difficult to access, with complicated parking and entrance arrangements affecting their visit.
BG
Bladed Glory
Nov 7, 2025
1.0
Refused a 20 dollar bill. Doesn't know how to count change apparently at drive thru
More to add because they have so many doordash orders theyre not taking orders.
FO
Felicia Owens
Oct 30, 2025
1.0
Maybe put up a sign saying you don't have certain drinks instead of me going down the line having to pour out your carbonated water.
No utensils out. Had to ask for them and was looked at like they had no idea what I was even talking about. Container holding mild sauce was almost empty. What little was in there was covered with old sauce that I guess came from a busted one. Come on Taco Bell you can do better.
Food was same as usual, didn't see anything wrong with that. But makes you wonder if they're so slack with minor things, how slack are they with the food?
RR
Ryan
Oct 10, 2025
2.0
Accessing this location is unnecessarily complicated since there is no direct entrance or exit without cutting through the Walmart parking lot. Once you arrive, the experience doesn’t improve much. The parking area is littered with trash and several cars without license plates, which doesn’t make for a great first impression.
The food we ordered, just two beef burritos, was served cold and tasted as if it had been sitting out for quite some time. The fountain drinks were also off, with poor carbonation that made the soda taste flat.
The staff appeared disengaged, and the overall atmosphere matched that energy. This location could really benefit from better management and attention to cleanliness, food quality, and staff morale. It’s not a great reflection of the Taco Bell brand.
JL
Jay Lee
Oct 7, 2025
2.0
Bad. Don't recommend.
LA
Laura Asbury
Sep 19, 2025
1.0
No water cups. I ended up buying a soda for 3.50$ which is already crazy but the cup was chipped/broken making it impossible to at least fill it up all the way. I asked for another cup which she kindly gave me. That one was chipped/broken too though. I don't have the time or patience to ask a thousand times for an undamaged cup. Shouldn't be hard to at least get what I paid for. Oh and I also stood there for about 5 minutes before somebody asked if I needed to order (sarcastic but no lol I just enjoy taking up space at my local taco bell) despite myself being the only customer in the store.
What are the operating hours for the Taco Bell drive-through at 11450 West Broad Street?
The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.
Where is Taco Bell located in Glen Allen, VA?
Taco Bell is located at 11450 West Broad Street, Glen Allen, VA 23060, inside Short Pump Plaza.
What types of payment does this Taco Bell location accept?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order online or use a mobile app for pick up or delivery at this Taco Bell?
Yes, you can order ahead online or through the mobile app for pick up or delivery.
Does Taco Bell at Glen Allen serve breakfast and have seating available?
Yes, this location serves breakfast and offers seating for dine-in customers.
Is the Taco Bell at 11450 West Broad Street family-friendly and does it accommodate children?
Yes, the restaurant welcomes families and children.
What popular menu items are available at this Taco Bell?
Menu features include classic tacos, burritos, Dollar Cravings, Combos, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Are there any convenience stores or gas stations near this Taco Bell?
Yes, a 7-Eleven convenience store and gas station is located nearby, making it convenient to fuel up or grab essentials before or after your taco meal.
What nearby businesses offer entertainment or shopping options for customers visiting Taco Bell?
Nearby you can find Game Stop and GameStop for video games and entertainment, as well as Walmart Glen Allen for shopping needs.
Are there any nearby services such as banks or postal centers close to Taco Bell at Short Pump Plaza?
Yes, Woodforest National Bank and a UPS Access Point location are nearby, useful for banking or shipping errands before or after your meal.