Taco Bell

3.7
966 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11450 West Broad Street in Glen Allen. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11450 West Broad Street, Glen Allen, VA
23060, United States

Hours

Reviews

3.7
966 reviews
5 stars
371
4 stars
234
3 stars
160
2 stars
69
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and disengagement.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated that food quality varied, with some items served cold or poorly prepared, raising concerns about consistency.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms, impacting their overall experience.

Accessibility

Customers found the location difficult to access, with complicated parking and entrance arrangements affecting their visit.
  • BG
    Bladed Glory
    Nov 7, 2025
    1.0
    Refused a 20 dollar bill. Doesn't know how to count change apparently at drive thru More to add because they have so many doordash orders theyre not taking orders.
  • FO
    Felicia Owens
    Oct 30, 2025
    1.0
    Maybe put up a sign saying you don't have certain drinks instead of me going down the line having to pour out your carbonated water. No utensils out. Had to ask for them and was looked at like they had no idea what I was even talking about. Container holding mild sauce was almost empty. What little was in there was covered with old sauce that I guess came from a busted one. Come on Taco Bell you can do better. Food was same as usual, didn't see anything wrong with that. But makes you wonder if they're so slack with minor things, how slack are they with the food?
  • RR
    Ryan
    Oct 10, 2025
    2.0
    Accessing this location is unnecessarily complicated since there is no direct entrance or exit without cutting through the Walmart parking lot. Once you arrive, the experience doesn’t improve much. The parking area is littered with trash and several cars without license plates, which doesn’t make for a great first impression. The food we ordered, just two beef burritos, was served cold and tasted as if it had been sitting out for quite some time. The fountain drinks were also off, with poor carbonation that made the soda taste flat. The staff appeared disengaged, and the overall atmosphere matched that energy. This location could really benefit from better management and attention to cleanliness, food quality, and staff morale. It’s not a great reflection of the Taco Bell brand.
  • JL
    Jay Lee
    Oct 7, 2025
    2.0
    Bad. Don't recommend.
  • LA
    Laura Asbury
    Sep 19, 2025
    1.0
    No water cups. I ended up buying a soda for 3.50$ which is already crazy but the cup was chipped/broken making it impossible to at least fill it up all the way. I asked for another cup which she kindly gave me. That one was chipped/broken too though. I don't have the time or patience to ask a thousand times for an undamaged cup. Shouldn't be hard to at least get what I paid for. Oh and I also stood there for about 5 minutes before somebody asked if I needed to order (sarcastic but no lol I just enjoy taking up space at my local taco bell) despite myself being the only customer in the store.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 11450 West Broad Street?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Glen Allen, VA?

Taco Bell is located at 11450 West Broad Street, Glen Allen, VA 23060, inside Short Pump Plaza.