Taco Bell

3.7
970 reviews
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Business Details

11450 West Broad Street, Glen Allen, VA
23060, United States
(804) 360-8149
https://locations.tacobell.com/va/glen-allen/11450-west-broad-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11450 West Broad Street in Glen Allen. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11450 West Broad Street, Glen Allen, VA
23060, United States

Hours

Reviews

3.7
970 reviews
5 stars
373
4 stars
235
3 stars
160
2 stars
69
1 star
133

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.

Service Quality

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted rude or disengaged employees.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Food Quality

Several reviews mentioned cold or poorly made food, with complaints about the freshness and preparation of items.

Long Wait Times

Many customers expressed frustration with slow service, particularly during drive-thru and mobile order pickups.
  • SW
    Scott Welling
    Dec 27, 2025
    4.0
    Kids love it. I don't like paying for it. How do 2 teenagers spend $35 at this place?
  • WW
    Wyatt
    Dec 14, 2025
    1.0
    Online pick-ups shouldn’t have to wait through the long drive-thru when the inside is closed. This has happened to me many times here. If I ordered way ahead online, it shouldn’t be the same amount of time as if I didn’t. Same situation for Door Dash and Uber Eats pick-ups.
  • CM
    Chris Mcneeley
    Dec 2, 2025
    1.0
    Ridiculous that you have to order from these kiosks. World is so lazy! I refuse to come back here. It aint any faster made. Driving a high top work truck around town i cant go threw certain drive threws due to height. Taking taco bell off my list of places for lunch.
  • BG
    Bladed Glory
    Nov 7, 2025
    1.0
    Refused a 20 dollar bill. Doesn't know how to count change apparently at drive thru More to add because they have so many doordash orders theyre not taking orders.
  • FO
    Felicia Owens
    Oct 30, 2025
    1.0
    Maybe put up a sign saying you don't have certain drinks instead of me going down the line having to pour out your carbonated water. No utensils out. Had to ask for them and was looked at like they had no idea what I was even talking about. Container holding mild sauce was almost empty. What little was in there was covered with old sauce that I guess came from a busted one. Come on Taco Bell you can do better. Food was same as usual, didn't see anything wrong with that. But makes you wonder if they're so slack with minor things, how slack are they with the food?
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Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 11450 West Broad Street?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Glen Allen, VA?

Taco Bell is located at 11450 West Broad Street, Glen Allen, VA 23060, inside Short Pump Plaza.