Panera Bread

4.1
856 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

10301 West Broad Street, Glen Allen, VA
23060, United States
(804) 270-2266
https://www.panerabread.com/en-us/cafe/locations/va/glen-allen/10301-west-broad-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Allen is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
10301 West Broad Street, Glen Allen, VA
23060, United States

Hours

Reviews

4.1
856 reviews
5 stars
459
4 stars
205
3 stars
80
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste while others reported issues like stale items and incorrect orders.

Service Issues

Frequent complaints about slow service, understaffing, and rude staff, particularly at the drive-thru and during busy hours.

Cleanliness

Some customers noted cleanliness in the dining area, while others mentioned the need for better maintenance, especially in restrooms.

Customer Experience

Positive experiences highlighted friendly staff and good customer service, but many reviews pointed out significant frustrations with order accuracy and wait times.

Pricing Concerns

Customers expressed that prices are high for the quality and portion sizes, leading to mixed feelings about value for money.
  • AK
    A Khalisi
    Nov 15, 2025
    1.0
    First - they messed our pickup order. Which is fine it happens. But this was the 2nd time this happens. What’s worse is the rotting avocados on my sandwich!! Stay away!
  • ME
    Mandy Ellis
    Oct 1, 2025
    5.0
    The Panera app made it easy to order before we got there to dine in & our food was ready as we walked in. We ordered the Chicken & Wold rice soup & the tomato soup. Both were delicious. We will be back to earn & spend more rewards.
  • GC
    Gregory C
    Sep 27, 2025
    1.0
    Food was great. Service was bad. The manager Jenn is really rude and not friendly. Place could use a good cleaning.
  • TM
    Turtle Man
    Jun 29, 2025
    1.0
    this is the absolute worst panera ive ever had the displeasure of visiting. ive been going here for a few months now and have been thinking about leaving a review because of how bad the drinks are every time I get them and how bad the food is every time I get it, but the last straw was the absolutely poor customer service and the rude drive-thru workers that make this location a living hell. Don't go, save yourself the effort.
  • LH
    Laura Henson
    Jun 22, 2025
    4.0
    pretty alright
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Glen Allen accept reservations?

No, Panera Bread in Glen Allen does not accept reservations.

What are the operating hours for Panera Bread in Glen Allen?

Panera Bread in Glen Allen is open daily from 7:00 AM to 9:00 PM.