Panera Bread

4.1
862 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Allen is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
10301 West Broad Street, Glen Allen, VA
23060, United States

Hours

Reviews

4.1
862 reviews
5 stars
462
4 stars
206
3 stars
82
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing issues like bugs in food, rotting ingredients, and poorly prepared items.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining areas, affecting their overall experience.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and good food, indicating that there are positive experiences to be had.
  • AH
    Amanda Hayzlett
    Dec 15, 2025
    1.0
    Absolutely disgusting. First my order took 10 minutes beyond the scheduled time, fine. But then I got back to my office to eat my sandwich…… there was a LIVE GREEN STINK BUG IN MY SANDWICH. I am so disgusted I will never eat at Panera ever again. Yes, I understand that “greens” can sometimes contain bugs but HOW did the person making the sandwich not see that?! This is a quality control issue. Not just the suppliers issue.
  • EE
    Edith
    Dec 14, 2025
    3.0
    They changed the way they made the tuna sandwich. I like the old way better, so I always have to customize my sandwich the old way.
  • RD
    Robin Duncan
    Dec 7, 2025
    5.0
    Pleasant place for quiet talk.
  • JJ
    Janelle
    Nov 23, 2025
    4.0
    I had a good experience overall at this Panera. Service was prompt and efficient, and the dining area was being kept in great shape—everything looked well-maintained. I did take one star off because the atmosphere felt a bit impersonal. There was no greeting when I walked in, which set a colder tone. Also, the bathroom needed attention; there were paper towels on the floor and it didn’t feel as clean as the rest of the restaurant. Still, solid service and a well-kept space. I’d return.
  • AK
    A Khalisi
    Nov 15, 2025
    1.0
    First - they messed our pickup order. Which is fine it happens. But this was the 2nd time this happens. What’s worse is the rotting avocados on my sandwich!! Stay away!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Glen Allen accept reservations?

No, Panera Bread in Glen Allen does not accept reservations.

What are the operating hours for Panera Bread in Glen Allen?

Panera Bread in Glen Allen is open daily from 7:00 AM to 9:00 PM.