Brand Certified
Panera Bread
3.9(724 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
9960 Brook Road, Glen Allen, VA
23059, United States
Certified by Panera Bread • Feb 22, 2026
(804) 264-6868
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/va/glen-allen/9960-brook-road
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Allen is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
724 reviews
5 stars
377
4 stars
144
3 stars
60
2 stars
50
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor service, including incorrect orders and lack of accountability in resolving issues.
Food Quality
The food received mixed reviews; some enjoyed the taste and freshness, while others complained about portion sizes, incorrect orders, and declining quality.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and restrooms, which detracted from the overall dining experience.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
- JBJordan Brodie4 days ago1.0This Panera is the worst Panera ever like they never have bagels. The staff is rude unless you’re talking about the back house. They’re actually pretty nice. Other then that go to another Panera!!!!!!!
- SGSean Greer4 days ago5.0Azzam and Katlyn were incredibly professional and made the visit for our family of six a pleasure! We will definitely come back!
- ARAmanda RFeb 15, 20265.0We came in for their Madagascar vanilla lattes and we don’t like ordering from the computer so we went to the front. Ryan greeted us and was so friendly. He talked about what rewards we had on our account and then proceeded to make our drinks in under 3 minutes. I’ve been to several local paneras for that drink and it’s hit or miss. This was the best one we have ever had. Both Ryan and the manager were extremely friendly, talkative, and just made a short trip a great experience. I just want to thank you Ryan for your customer service. I’ll be back!
- MBMaya BeyJan 21, 20265.0Always great service. Staff great! Including manager.
- TTTerri Ann Terrell-StonerJan 13, 20265.0Grilled cheese, chicken noodle soup, and baguette were delicious. Perfect meal for a chilly day.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Glen Allen accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread Glen Allen?
Panera Bread Glen Allen is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Glen Allen?
Yes, delivery is available every day with the same hours as the cafe, typically from 6 AM to 9 PM, except Sunday starting at 7 AM.
Is there a drive-thru service available at this Panera Bread location?
No, this Panera Bread location does not offer drive-thru service.
What types of meals are served at Panera Bread Glen Allen?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Glen Allen have seating and is it suitable for families?
Yes, the location offers seating including outdoor seating, and welcomes families and children.
What payment options are accepted at Panera Bread Glen Allen?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there any notable nearby restaurants or cafes to Panera Bread Glen Allen that visitors might want to check out?
Nearby, you can find Tropical Smoothie Cafe, CAVA Mediterranean Restaurant, Pizzaro's Pizza Restaurant, and Chili's Grill & Bar, great for diverse dining options before or after your visit.
What nearby services are convenient for someone visiting Panera Bread Glen Allen?
Services such as The UPS Store 4452 for shipping needs, Men’s Wearhouse for clothing, and Bath & Body Works for beauty supplies are all nearby and can be conveniently visited along with Panera Bread.
Is Panera Bread Glen Allen located near any health or wellness providers?
Yes, nearby health-related providers include Howlette Family Eye Care and LensCrafters for optometry services, as well as European Wax Center and May Nails for beauty and waxing services.
Brand Certified Facts from Panera Bread
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Certified February 22, 2026Yext Knowledge Graph
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