Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Allen is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
719 reviews
5 stars
374
4 stars
143
3 stars
60
2 stars
50
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported poor communication and unresolved issues.
Cleanliness
Significant concerns about cleanliness, with multiple reports of dirty tables and restrooms.
Food Quality
Inconsistent food quality noted, with some customers enjoying their meals while others complained about portion sizes and incorrect orders.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect food preparation.
Wait Times
Long wait times reported, often leading to customer frustration.
- MKMichelle KangDec 18, 20251.0I went to purchase gift cards during a promotion: I bought $150 in gift cards, so I should have received three $10 bonus cards. However, when I checked, the bonus cards were dated June 2025, which didn’t make sense. When I asked about it, the staff told me I was only eligible for two bonus cards. When I questioned that, their response was simply “Sorry. That’s it.” No explanation, no effort to resolve the issue. They also said they didn’t have gift card cases, and didn’t offer any alternative such as store credit or another solution. Just “sorry” and that was the end of the conversation. Because I was frustrated, I asked for a refund. That’s when things got worse. They couldn’t process the refund, looked confused, and had to call multiple managers. Each manager said they couldn’t handle it either. After over 30 minutes, they told me to file a complaint myself and get a refund that way. Why is that the customer’s responsibility? What should have been a quick and pleasant purchase turned into a stressful, time-wasting experience with poor communication and no accountability. Very disappointing customer service and extremely unprofessional handling of a simple promotion.
- YAYousif AlhasanDec 7, 20255.0Food is great and the manager Azzam is a very friendly and kind man
- RLRich LindforsNov 12, 20251.0They forgot all of the side items then would not answer the phone because they are soooo busy. Horrible service not coming back!
- MLmathew loweOct 12, 20255.0I am a member of the sip club. it is a great value.
- LML MillerOct 8, 20254.0The hibiscus tea tasted different than I am used to, but the service was fast
Frequently Asked Questions About Panera Bread
Does Panera Bread in Glen Allen accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread Glen Allen?
Panera Bread Glen Allen is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Glen Allen?
Yes, delivery is available every day with the same hours as the cafe, typically from 6 AM to 9 PM, except Sunday starting at 7 AM.
Is there a drive-thru service available at this Panera Bread location?
No, this Panera Bread location does not offer drive-thru service.
What types of meals are served at Panera Bread Glen Allen?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Glen Allen have seating and is it suitable for families?
Yes, the location offers seating including outdoor seating, and welcomes families and children.
What payment options are accepted at Panera Bread Glen Allen?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there any notable nearby restaurants or cafes to Panera Bread Glen Allen that visitors might want to check out?
Nearby, you can find Tropical Smoothie Cafe, CAVA Mediterranean Restaurant, Pizzaro's Pizza Restaurant, and Chili's Grill & Bar, great for diverse dining options before or after your visit.
What nearby services are convenient for someone visiting Panera Bread Glen Allen?
Services such as The UPS Store 4452 for shipping needs, Men’s Wearhouse for clothing, and Bath & Body Works for beauty supplies are all nearby and can be conveniently visited along with Panera Bread.
Is Panera Bread Glen Allen located near any health or wellness providers?
Yes, nearby health-related providers include Howlette Family Eye Care and LensCrafters for optometry services, as well as European Wax Center and May Nails for beauty and waxing services.