Five Guys

4.5
764 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10841 West Broad St. in Glen Allen is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10841 West Broad St., Glen Allen, VA
23060, United States

Hours

Reviews

4.5
764 reviews
5 stars
505
4 stars
180
3 stars
43
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being fresh and tasty, although some noted inconsistencies in quality and preparation.

Pricing

Many customers expressed concerns about the high prices, feeling that the cost did not always match the quality of the food.

Service

The staff was frequently described as friendly and efficient, though there were some reports of unprofessional behavior and inconsistent service.

Cleanliness

While some reviews highlighted the cleanliness of the restaurant, others pointed out issues with dirty tables and restrooms.

Portion Sizes

Customers appreciated the generous portion sizes of fries, but some felt that the fries were occasionally overcooked or too salty.
  • WW
    willku9000
    3 days ago
    1.0
    The food tasted burnt, it took way longer than usual and for some reason they weren’t doing the Classic Combo promotion. The people working there seemed nice enough but this is definitely one of the worst Five Guys locations I have been to.
  • CV
    C Violaris
    Nov 17, 2025
    4.0
    Five Guys does a great job with their burgers and they have the best fries anywhere. Fresh, cooked right and plentiful. Burgers was cooked with the many fixings, tasty and messy!!! Service was good , polite and proper. Peanuts are a great snack while you wait, take some with you on the way out. Atmosphere was great. Good music, all kinds of people enjoying a weekend out either alone or with kids. It can be expensive but for sure you will be full. Place to go when in the mood for a messy burger and fries. Location at far west, West Broad, does a great job.
  • SS
    Sharon Spanberger
    Nov 1, 2025
    5.0
    Food was good. Toooo expensive!
  • AC
    Adriana Covell
    Oct 20, 2025
    5.0
    Can't beat the juiciness of the burgers the taste of the Cajun fries. Always a big helping of everything
  • SS
    Steve Strote
    Oct 6, 2025
    5.0
    Long time Five Guys fan. Keep it as a treat, as I tend to order large and then eat it all. Should get a single and small fries. Both burgers and fries are worthy of love. I eat half my fries malt vinegar, and the other half w ketchup.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.