Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10841 West Broad St. in Glen Allen is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
774 reviews
5 stars
512
4 stars
183
3 stars
43
2 stars
14
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the burgers and fries for being fresh, tasty, and generous in portion size, although some noted inconsistencies in quality.
Pricing
Many customers expressed concerns about the high prices, feeling that the cost did not always match the quality of the food.
Service
The staff was frequently described as friendly and helpful, though there were occasional reports of poor service and unprofessional behavior at certain locations.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, including the dining area and restrooms, although a few mentioned areas needing improvement.
- DBDaniel BorlandJan 3, 20264.0I ordered online. The app said to arrive at a certain time and that the food would be ready then. I arrived at that time, but then had to wait 7 more minutes for the food to be ready. I believe they need to do a better job calibrating the expected ready time with the actual ready time.
- WWWASDec 26, 20255.0The food was great (bacon cheeseburgers, hot dogs) and the order was accurate. The restaurant itself is also clean and well maintained. Finally, the staff are personable and they work well together. Great location for a great franchise.
- DJDenise JonesDec 23, 20255.0I just love those fresh cut fries
- TTT. C. Jordan (Tom)Dec 10, 20255.0We enjoy the Little Cheese Burgers, Fries and Chocolate Milk Shakes (No Whipped Cream [Please]). We usually visit the restaurant at Cox Road, Glen Allen, VA. However, the location off Cabela's Drive, Henrico, VA seems (for some unknown reason) to make a taster Hamburger sandwich.
- CVC ViolarisNov 17, 20254.0Five Guys does a great job with their burgers and they have the best fries anywhere. Fresh, cooked right and plentiful. Burgers was cooked with the many fixings, tasty and messy!!! Service was good , polite and proper. Peanuts are a great snack while you wait, take some with you on the way out. Atmosphere was great. Good music, all kinds of people enjoying a weekend out either alone or with kids. It can be expensive but for sure you will be full. Place to go when in the mood for a messy burger and fries. Location at far west, West Broad, does a great job.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 10841 West Broad St. in Glen Allen accept reservations?
No, Five Guys does not accept reservations at this location.
What are the hours for dine-in service at Five Guys in Glen Allen?
Five Guys is open every day from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from the Five Guys Glen Allen location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger and milkshake at this Five Guys location?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations available.
What payment methods are accepted at Five Guys in Glen Allen?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and debit cards.
Does this Five Guys have wheelchair accessible entrances and restrooms?
Yes, the restaurant features wheelchair accessible entrances, parking, seating, and restrooms.
Does Five Guys Glen Allen offer a children's menu?
Yes, this location has a children's menu available for younger guests.
What nearby dining options are available if I want alternatives to Five Guys?
Nearby you can find Moe's Southwest Grill for Mexican cuisine, Charles' Kitchen for Caribbean, and Leonardo's Pizza & Pasta for Italian dishes.
Are there any nearby coffee spots close to Five Guys in Glen Allen for a beverage before or after your meal?
Yes, Starbucks and Kung Fu Tea are nearby, offering coffee and bubble tea options respectively.
What local services near Five Guys Glen Allen might be convenient during your visit?
Close by are Parkside Barber Shop & Grooming Lounge for grooming needs, and Children's Art Classes for activities if visiting with kids.