Dunkin'

Reviews

• QA

  Qusay alaloosi

  Feb 17, 2026
  1.0
  The girl who works at night, the one with the glasses, is very rude.
• CN

  Colleen Nutile

  Jan 30, 2026
  1.0
  They will cough in their gloves and won’t wash and change the gloves. When they are sick they will still work coughing sneezing all over the donuts ….. they won’t change the coffee when it’s time to do so…..
• BC

  Brittney Cruse

  Jan 15, 2026
  2.0
  My main complaint is the coffee. I get hot coffee & the coffee is watery, bland and full of grounds majority of the time just terrible. I guess I try my luck hoping for a good cup of coffee each time I visit. I can say the staff I’ve dealt with were friendly. However more training on coffee & food prep is needed.
• RS

  Rachel Smith

  Jan 10, 2026
  2.0
  We ordered ahead using the app and still had to wait an additional 10–15 minutes for our drinks after arriving at the store — this does not include the time it took to place the order, take my dogs out, or drive to the location. Our food had already been made, yet there was only one employee working — handling the drive-thru, making drinks, and running the register. We were the only customers inside, with just one car in the drive-thru. Unfortunately, this is not the first time this has happened. I’ve had to leave without my food or drinks before because it had been over 20 minutes since ordering ahead, and I would have been late for work — despite being the only person in the store. I want to be clear that I have no issue with the employee who helped us. He was clearly doing his best while being severely understaffed. The issue is management. The employees seem unhappy and it is almost never a good experience when I have gone in. Overall, this is not a well-managed location and not a great experience for customers or employees.
• BB

  Brittney

  Dec 26, 2025
  1.0
  The munchkins are always fresh and delicious. The customer service is atrocious. Whoever the woman is taking the orders at the drive thru sounds pitiful and sad like she hates her life and job. Not warm and welcoming at all. This alone pretty much sets the tone for the entire experience at this location. I’ve never heard someone sound sadder at a drive thru. It’s been this way for months on end. They fill the cups with more ice than drink. Even when you request less ice they do not always oblige very inconsistent. The wait time is usually always bad as well.