Business Details
About
Mexican Restaurant
Chipotle Nuckols Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
392 reviews
5 stars
163
4 stars
79
3 stars
32
2 stars
24
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unwelcoming, and unprofessional.
Food Quality
Many customers reported low food quality, including small portions, overly salty dishes, and instances of undercooked ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and food prep areas, contributing to a negative dining experience.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
Management Issues
Reviews indicated a need for better management and staff training to improve overall service and food preparation.
- KLKimberly Lewis4 days ago1.0This restaurant is dirty & operated by children with very few manners. They give below the portion size & charged me 1.60 for dressing for my salad . Please monitor your store managers . This area is supposedly one of the finest …
- CVChakri Velvadapu5 days ago2.0Disappointed with customer service and rice was not cooked.
- ISInderjeet SinghDec 7, 20251.0Ran out of product 2 hrs before close, horrendous customer service of not properly communicating if more product will be made, cross contaminating ingredients and it’s spilling into other ingredients, pouring straight corn water on to my bowl, and playing a Bluetooth speaker like a night club so you can’t hear anything. I wish I could rate negatively but Google did the decency for them to give one star. Wouldn’t ever recommend or visit this location ever. Chipotle QC needs to get a hold of this location. Worst by far visit. Avoid at all costs.
- VJVaibhav JhaNov 20, 20251.0I rarely leave negative reviews, but this Chipotle location has consistently delivered an experience far below the standard of the brand. The portions here are extremely small, to the point where a regular bowl looks like a half-serving. When I politely asked about it, the staff were unnecessarily rude and insisted that the tiny portion was “what they usually give.” They even attempted to charge extra for what should have been a normal serving. It’s disappointing, especially because this location already has poor reviews on Google, and unfortunately my experience confirms those concerns. Chipotle’s corporate team should be aware that the management at this branch is hurting the brand and driving customers away. Until something changes, I strongly recommend that people avoid this location and visit another Chipotle in the area instead.
- SPsportx ProNov 3, 20251.0One of the WORST Chipotle location you can ever imagine, I was a long term chipotle fan, but some reason past few online orders are going to this location, and portions are very low and quality is too low. If chipotle won't address this location issue, i will not be ordering from them anymore. No labels, small portions and not all included as per order.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Glen Allen serve?
Chipotle serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 5300 Wyndham Forest Dr?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle in Glen Allen offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
Can customers order from Chipotle using a mobile app?
Yes, customers can order using the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Nuckols Place?
You can reach them by phone at +1 804-270-1021 or by email at VA.2932.NuckolsPlace@chipotle.com.
Where can I find Chipotle's menu and place an online order?
You can view the menu and place orders online at https://order.chipotle.com/.
Are there any nearby places where I can shop for clothing and gifts near Chipotle?
Yes, 'Under the Apple Tree' is a nearby boutique clothing store, and 'Whispering Souls' offers fashion accessories and gifts near Chipotle.
What wellness or spa services are available near Chipotle Mexican Grill in Glen Allen?
Nearby wellness options include 'Bergamot Massage + Bodywork' offering massage therapy and 'iLoveKickboxing - Glen Allen' for fitness and spa services.
Are there any coffee shops or casual dining options close to Chipotle in Nuckols Place?
Yes, 'Starbucks' is nearby for coffee, and 'Sedona Taphouse' offers American cuisine in the area.
How can visiting nearby real estate offices benefit me when coming to Chipotle?
If you're exploring moving to Glen Allen, nearby real estate agencies like 'Hometown Realty' or 'The Sanders Group - Hometown Realty' can assist you before or after your meal at Chipotle.