Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle North Richmond is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.2
1,472 reviews
5 stars
515
4 stars
263
3 stars
145
2 stars
117
1 star
432
RK
Ricky Kong
Feb 14, 2026
1.0
Customer service was horrible
DP
Denise Perry
Feb 10, 2026
1.0
Customer service always sucks at this location. Attitude was given to me today when I requested the side of chips I paid for. Won’t be coming back.
AS
Ashley Schneider
Feb 6, 2026
5.0
Food was great as always, they even put some big pieces of chicken into their bowls. A lot bigger then our normal Chipotle we go to!
DP
Dartanion Pittrell
Jan 31, 2026
3.0
This is not a scathing report of all Chipotle locations, just this one. I love Chipotle and I was very disappointed in the service here. Well, the service itself wasn't bad as much as the store was very understaffed and underwhelmed. I understand a lunch rush, but this was ridiculous. The line was long as there was only one person doing in store service. Nobody was initially running the register so even when your food order was complete, you had to wait for someone to come ring you up. I could even hear the frustration in the voice of the service as he repeatedly called for someone to man the register.
My daughter and I ate in the spot and had to clear off our own table as there was no clean place to sit. In the time we were sitting there no one came to clean off the remaining tables so people had to clear them themselves to be seated.
There were no napkins available so I had to go to the restroom to get paper from there for us to clean our hands.
The food was what it was, no complaints there.
JL
Josh Law
Jan 17, 2026
1.0
Do NOT order online from Chipotle unless you enjoy standing around questioning your life choices. I ordered ahead, showed up on time, and then watched them make every single walk-in order known to man while my food aged somewhere in the shadow realm. People walked in, ordered, paid, ate, and probably left Yelp reviews before my online order even got acknowledged.
The DMV has a faster, more organized system than Chipotle’s online ordering. Let that sink in. I’ve renewed licenses with less confusion and better communication.
Absolutely ridiculous. If you order online, bring a chair, a book, and maybe a snack — because your food will be made eventually, just not anytime soon. Walk-ins get priority, online orders get ignored, and common sense is nowhere to be found. Never again.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in North Richmond serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 1070 Virginia Center Pkwy?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at North Richmond offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at this location?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Are there any catering services available at Chipotle North Richmond?
Yes, Chipotle North Richmond offers catering services.
What is the contact information for Chipotle Mexican Grill in North Richmond?
You can reach them by phone at +1 804-553-0335 or by email at va.0883.nrichmond@chipotle.com.
Is Chipotle North Richmond welcoming to LGBTQ customers?
Yes, Chipotle North Richmond is welcoming to LGBTQ customers.
Which pizza restaurants are located near Chipotle Mexican Grill in North Richmond?
Nearby pizza restaurants include Marco's Pizza, ZuZu's Pitsa, and Pitsa.pizza, providing convenient options if you want to explore different cuisines before or after visiting Chipotle.
What nearby fitness and wellness centers can customers visit near Chipotle North Richmond?
Customers can visit Anytime Fitness, Club Pilates, Hand and Stone Massage and Facial Spa, and Bella Lux Nails and Spa located close by for fitness and relaxation before or after dining.
Are there other dining options close to Chipotle Mexican Grill at North Richmond's Virginia Center Pkwy location?
Yes, nearby dining options include Firehouse Subs for sandwiches, Roda Japan House for Japanese cuisine, AlohaHOLA for Hawaiian food, Sumo Sushi Express for sushi, Buffalo Wild Wings for American fare, and Q Barbeque known for barbecue dishes.
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