Business Details
About
Mexican Restaurant
Chipotle North Richmond is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,442 reviews
5 stars
510
4 stars
260
3 stars
143
2 stars
114
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Quality
Numerous reviews mentioned issues with food quality, including bland flavors, undercooked rice, and incorrect orders, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables, floors, and food preparation areas.
Availability of Items
Many customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their ability to order what they wanted.
Portion Sizes
Several reviews noted that portion sizes were consistently smaller than expected, leading to disappointment among customers.
- JPJacob Powers2 days ago4.0Food was good but I got a whole large bag of over cooked chips that I didn't notice til I left. Chips this dark should have been thrown away!!!
- AMAbram MillerNov 17, 20251.0Every single time I come here there’s multiple issues if I ever manage to get food. One of the worst places to eat in the state.
- LCLogan CooperNov 11, 20255.0Got here with my mom nd grandmother shortly after they opened. The attendants were very polite and patient, the food was fresh. My mother loved her quesidilla and my grandmother was very satisfied with her bowl. My guacamole was so good, I didn't even put it on my bowl — I just ate it.
- BLBrandan LeClercNov 8, 20251.0Literally worth the drive to go to any other chipotle besides this one they are constantly understaffed and the staff there are beyond rude and unfathomable. It takes 10 minutes just to have rice put on a burrito. Worst Chipotle experience I’ve ever had. I will not come back in the future.
- CCCuraNov 1, 20251.0Went in at 9:30 on a Saturday and all the food was put away.. as if they were already closed. 3 people only one person came from the back to greet, take my order and ring me up at the same time. Everyone else was to busy cleaning and packing away the food at 9:30.. when they close at 10.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in North Richmond serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 1070 Virginia Center Pkwy?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at North Richmond offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at this location?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Are there any catering services available at Chipotle North Richmond?
Yes, Chipotle North Richmond offers catering services.
What is the contact information for Chipotle Mexican Grill in North Richmond?
You can reach them by phone at +1 804-553-0335 or by email at va.0883.nrichmond@chipotle.com.
Is Chipotle North Richmond welcoming to LGBTQ customers?
Yes, Chipotle North Richmond is welcoming to LGBTQ customers.
Which pizza restaurants are located near Chipotle Mexican Grill in North Richmond?
Nearby pizza restaurants include Marco's Pizza, ZuZu's Pitsa, and Pitsa.pizza, providing convenient options if you want to explore different cuisines before or after visiting Chipotle.
What nearby fitness and wellness centers can customers visit near Chipotle North Richmond?
Customers can visit Anytime Fitness, Club Pilates, Hand and Stone Massage and Facial Spa, and Bella Lux Nails and Spa located close by for fitness and relaxation before or after dining.
Are there other dining options close to Chipotle Mexican Grill at North Richmond's Virginia Center Pkwy location?
Yes, nearby dining options include Firehouse Subs for sandwiches, Roda Japan House for Japanese cuisine, AlohaHOLA for Hawaiian food, Sumo Sushi Express for sushi, Buffalo Wild Wings for American fare, and Q Barbeque known for barbecue dishes.