Charleys Cheesesteaks

4.6
527 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
4101 Dominion Blvd, Glen Allen, VA
23060, United States

Hours

Reviews

4.2
149 reviews
5 stars
103
4 stars
14
3 stars
9
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the cheesesteaks and wings, while others found them bland or poorly prepared.

Customer Service

Customer service experiences varied; some praised the staff for being friendly and helpful, while others reported poor service and issues with order accuracy.

Cleanliness

The restaurant is generally noted for being clean and well-kept, although some reviews mentioned issues like lack of supplies in the restroom.

Value for Money

Customers expressed mixed feelings about pricing; some found the food overpriced for the quality received.
  • AS
    Anthony Socha
    Dec 17, 2025
    3.0
    I would have given a five-star review instead of three stars but when I called the store to tell them how good their food was and how pleased we were with the food they cut me off mid-sentence, put me on hold and hung up. So while the food is great, whatever jerks working the evening of 12/17/25 need to learn customer service. I wasn't even calling to complain I was calling to praise them.
  • VW
    Vinny Wastler
    Dec 8, 2025
    1.0
    The food is not great, tastes like cardboard, is overpriced, and smells weird. I didn’t even finish my fries. I should’ve just went to Chopped Cheese on staples mill.
  • GM
    Garry Marshall
    Nov 4, 2025
    5.0
    Food hit the spot. I had a deal that I used on the app for a cheese steak, Cajun fries, and strawberry lemonade for $11. Ordered on the app and only took a few minutes! Great lunch
  • OC
    Oic Songwriters class
    Oct 17, 2025
    5.0
    Kenny the hosted was amazing and helped me as a first time and honestly as a Philadelphian I will be back
  • VV
    VanillaDeer
    Sep 24, 2025
    5.0
    Grabbed some takeout from here a few weeks back. Parking was easy, and the interior was quaint and clean. We got the Nashville Chicken Cheesesteak and the Classic Philly Cheesesteak. Plus the Mango Habanero Wings and Teriyaki Wings (the Teriyaki sauce was a bit salty, but still good!). The Mozzarella Sticks were pretty good, and the Chocolate Milkshake was a great sweet topoff! Eager to try more items on the menu.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks at Dominion Shoppes at Innsbrook?

Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:00 AM to 9:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through?

No, Charleys Cheesesteaks at this location does not offer delivery or drive-through services as these options are closed every day.