Many customers praised the food as fresh, delicious, and unique, with specific mentions of the braised lamb and various bowls.
Customer Service
Overall, customer service received high marks, with numerous reviews highlighting friendly and helpful staff, particularly mentioning individuals like Tyrell, Charlotte, and Greg.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment, contributing positively to the dining experience.
Service Issues
Some customers reported issues with service, including incorrect orders, slow service during peak times, and a few negative interactions with staff.
Pricing Concerns
A few reviews mentioned concerns about pricing, particularly regarding perceived high costs for portion sizes.
EZ
Eric Zimmerman
Jan 2, 2026
5.0
Traveling from Pennsylvania to Florida. We searched out a cover for the best Mediterranean food around absolutely did not disappoint. Absolutely go for the braised lamb it's the best meat on the menu. The garlic dressing is the best
GJ
Gumbo Jim
Dec 15, 2025
5.0
Service was great, Food was sooooo delicious i go crazy for this place! Quick and clean as well. The young man name Tyrell had excellent customer service and helped me with detailing some of the newer menu items. If you’re in the brook road area you should definitely give a shot.
WR
Wylie Ryman
Dec 15, 2025
5.0
Love this cava everyone is so friendly and helpful
LS
Lindsey Stafford
Dec 7, 2025
5.0
Came in for dinner tonight, everything was great! Alicia was very helpful with picking out toppings and dressing recommendations. I will definitely be back to try more!
MM
Mark
Nov 26, 2025
5.0
I had an outstanding experience at Cava, and I have to give a huge shoutout to Charlotte along with the entire Front of House team. From the moment I walked in, their friendliness and professionalism immediately stood out. I visit different Cava locations regularly, and the service here is above the bar compared to others. It’s clear this team genuinely cares about the customer experience.
Charlotte went above and beyond to help me troubleshoot a discount issue on my app. Instead of rushing me or making it feel like an inconvenience, she patiently walked me through until we had it sorted out. That level of patience is rare these days, and it made a big impression. The rest of the Front of House staff carried that same energy — warm, attentive, and truly focused on making sure every detail of my order was right.
What really sets this Cava apart is how effortless they make the entire experience feel. Even during busier moments, the team handled everything with calm efficiency and a genuine smile. They don’t just meet expectations; they exceed them in a way that feels authentic and consistent.
If you want great drinks paired with exceptional service, this location is the one. Charlotte and the whole FOH crew deserve recognition for creating a welcoming environment that keeps guests coming back. Five stars all the way — they’ve earned it.
CAVA serves Mediterranean cuisine with customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 9964 Brook Rd, Glen Allen, VA 23059, USA.
What are the operating hours of CAVA?
CAVA is open daily from 10:30 AM to 10:00 PM, but it is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have seating and restroom facilities on site?
Yes, CAVA offers seating and has restroom facilities available.
Is CAVA family-friendly and does it cater to children?
Yes, CAVA welcomes families and children and also has a children's menu.
How can I order food from CAVA ahead of time?
You can explore the menu and order ahead through their online ordering site at https://order.cava.com/stores.
What nearby dining options can I explore around CAVA in Glen Allen?
Nearby dining options include Pizzaro's for pizza, Panera Bread for cafe and bakery items, Tropical Smoothie Cafe for smoothies and American food, and Thai Top Ten for Thai cuisine.
Are there any nearby stores or services that customers might visit before or after dining at CAVA?
Nearby stores and services include Men’s Wearhouse for men’s clothing, May Nails and Justmanes Hair Salon for beauty services, and Bank of America ATM for banking needs.
What healthcare services are available near CAVA?
Nearby healthcare services include Howlette Family Eye Care and LensCrafters for optometry, European Wax Center for waxing and beauty, Brain Balance Centers for counseling and mental health, and Pivot Physical Therapy for physical and occupational therapy.