Numerous customers reported long wait times, unresponsive staff, and poor service quality, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service, indicating that there are capable employees who enhance the dining experience.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas, which negatively impacted customer experiences.
Mixed Atmosphere
While some enjoyed the lively sports bar atmosphere, others found it unwelcoming or poorly managed, affecting their overall enjoyment.
OO
olivia
3 days ago
2.0
I literally just tried to order almost 80 worth of food, on a delivery service, and someone was able to take my order, I’ve spoken to every driver that went down there (because they never told them to pass along the message ig) and apparently someone took my order. They didn’t remake, and I was still charged for the food.
MR
Mistress Re
5 days ago
5.0
Online exclusive value bundles
KH
Kelvin Henderson
Jan 2, 2026
1.0
Food is horrible. A waste of money. I'll never return.
DF
Dustin Findlay
Dec 29, 2025
1.0
Delivered cold food, no dressing for salad, and cant even process a refund. Gave them a second chance from horrible service in store. And cant forget, they expect you to drive to them to fix the issues, theres a reason i ordered a delivery and not carry out.... Definitely wouldnt recommend this store. Adds to the horrible service at all BWW
TS
Toni Sims
Nov 21, 2025
2.0
First of all me and my partner arrived here around midnight, and expected some quick service not because it's late but just because of the fact that when we got in there it wasn't that many people it was more people at the bar then it was people sitting down inside the restaurant, long story short never again...
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Glen Allen serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Glen Allen, VA?
It is located at 1090 Virginia Center Parkway, Glen Allen, VA, 23059, United States.
What are the operating hours of Buffalo Wild Wings in Glen Allen?
They are open daily from 11:00 AM to 11:59 PM, with extended hours until 2:00 AM on Fridays, Saturdays, and Sundays.
Is Buffalo Wild Wings in Glen Allen currently open?
Yes, Buffalo Wild Wings is open and operating.
How can I contact Buffalo Wild Wings in Glen Allen?
You can call them at +1 804-553-9998.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
What nearby food options are available around Buffalo Wild Wings?
Nearby dining options include Subway sandwich shop, Sumo Sushi Express for Asian cuisine, Spice Indian Cuisine, True Taste Chinese restaurant, Four Brothers Bistro & Grill, and ZuZu's Pitsa for pizza and Asian fusion.
Are there other services nearby that customers might want to visit before or after Buffalo Wild Wings?
Yes, nearby services include IT and mobile repair shops like SignTech & Computers and uBreakiFix, beauty salons such as Instyle Salon and Day Spa and Hair 4 Seasons, as well as spas like Hand and Stone Massage and Facial Spa.
Is there lodging nearby Buffalo Wild Wings for out-of-town guests?
Yes, Hampton Inn & Suites Richmond/Virginia Center hotel is near Buffalo Wild Wings, providing convenient accommodation options.
Does Buffalo Wild Wings have a social media presence where I can follow updates?
Yes, you can follow Buffalo Wild Wings on their Facebook page at https://www.facebook.com/138998026223888.