Wendy's

3.7
653 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
506 E. Stuart Dr, Galax, VA
24333, United States

Hours

Reviews

3.7
653 reviews
5 stars
245
4 stars
170
3 stars
107
2 stars
49
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor and rude service, with long wait times and incorrect orders being common complaints.

Food Quality

While some customers enjoyed the food, many noted issues with cold or old items, incorrect orders, and overall declining food quality.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean dining areas and unsanitary conditions.

Management Concerns

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective oversight.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others reported significant issues.
  • LF
    Levi Funk
    Jan 2, 2026
    1.0
    While waiting on my drive-thru order parked past the yellow post a usually tolerable, dark complected female employee thought it best to sneak up to my window and scream into the cab of my truck. It was a shrill and inaudible shriek! I jumped, and murmured in anger! Looking back on the incident the only thing I might have done to warrant such behavior, was speak loudly into the drive-thru speaker. I drive a loud truck, and past employees have had a hard time hearing my order. Unfortunately those will be my last Galax Wendy's chicken nuggies!
  • MT
    Mitch Turner
    Nov 26, 2025
    5.0
    Galax has a good Wendy's for sure
  • CC
    Cindy Carico
    Nov 13, 2025
    5.0
    Hot food, great service. Wonderful bag deals!!
  • LB
    Lisa Byrd
    Oct 22, 2025
    2.0
    Why do you have the option to order through an app if you’re not going to put in the order and have it ready when I arrive? I recently placed an order through the app (15 minutes in advance), but when I got there expecting to receive it and go straight home, I was told that I would have to wait (20-25 minutes was my wait time) for my order to be made. When questioned about it I was told that they don’t make any orders until the person arrives to pick it up. It’s then typed into the system and made. WHAT? If that’s the case, why would anyone bother to place an order in advance, when you’re going to have to wait as if you walked in and placed the order. You wonder why people don’t eat here as much as they use too! Needless to say, it’ll probably be my last time eating here.
  • AR
    Alex Reyes
    Oct 18, 2025
    1.0
    Lo peor, me da igual sino entienden pero baiance mucho ALV, ya mejor Clauseren el lugar

Frequently Asked Questions About Wendy's

Is Stewart - 03003 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 506 E. Stuart Dr, Galax, VA?

The drive-thru is open daily from 6:30 AM to midnight.