Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews mentioned incorrect orders and missing items, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
Cleanliness
Several reviews noted that the restaurant was dirty, impacting the overall dining experience.
Management Concerns
Feedback indicated issues with management, including unprofessional behavior and lack of oversight.
CC
Cindy Carico
Nov 13, 2025
5.0
Hot food, great service. Wonderful bag deals!!
LB
Lisa Byrd
Oct 22, 2025
2.0
Why do you have the option to order through an app if you’re not going to put in the order and have it ready when I arrive?
I recently placed an order through the app (15 minutes in advance), but when I got there expecting to receive it and go straight home, I was told that I would have to wait (20-25 minutes was my wait time) for my order to be made. When questioned about it I was told that they don’t make any orders until the person arrives to pick it up. It’s then typed into the system and made. WHAT? If that’s the case, why would anyone bother to place an order in advance, when you’re going to have to wait as if you walked in and placed the order.
You wonder why people don’t eat here as much as they use too! Needless to say, it’ll probably be my last time eating here.
AR
Alex Reyes
Oct 18, 2025
1.0
Lo peor, me da igual sino entienden pero baiance mucho ALV, ya mejor Clauseren el lugar
BB
Bob
Oct 9, 2025
1.0
Every time I’ve been through the drive thru, the soda tastes like pure seltzer. The food is old. Sometimes the fries are so hard that you can’t even bite into them. Seriously, not even just super crunchy fries. I’m talking like they’ve been fossilized in stone like a prehistoric lizard. And if they don’t forget my ranch, it’s still warm and sour. It’s supposed to be in a cooler, right? It is everywhere else. The Wendy’s in Hillsville is a million times better, and has never done me wrong. I’ve visited the Galax location again recently a few times after not visiting it for a couple years, just to give it another chance, and it hasn’t changed. Still garbage.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Galax, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Galax, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 236-4410.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Stewart - 03003 Wendy’s serve breakfast?
Yes, this Wendy’s location in Galax, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 506 E. Stuart Dr, Galax, VA?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's at Galax serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Galax, VA?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability.
What payment options does Wendy's in Galax accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Galax location?
You can provide feedback via their Customer Care team through live chat or message on the Contact page, call 888-624-8140, or call the location directly at (276) 236-4410.
Where can I find Wendy's menu and nutritional information for the Galax location?
Menu prices and nutrition info are available on order.wendys.com or the mobile app by selecting this location and viewing menu items.
What nearby places can I visit before or after eating at Wendy's Galax?
Nearby places include LibertyX Bitcoin ATM, Walgreens, Speedway gas station, Subway sandwich shop, and Dunkin' donuts, which can be convenient for errands or additional food options.
Is there a nearby gas station where I can fill up after visiting Wendy's in Galax?
Yes, Speedway and Kangaroo Express are nearby gas stations convenient for refueling after your visit to Wendy's.
Are there beauty salons near the Wendy's Galax location?
Yes, Joyce's Beauty Shop, Four&Co., and Jaimee Carico at Nailed-It are nearby beauty salons you might visit along with Wendy's.
Does Wendy's Galax offer drive-thru and dine-in services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available, providing flexible options for your visit.