Wendy's

3.7
647 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
506 E. Stuart Dr, Galax, VA
24333, United States

Hours

Reviews

3.7
647 reviews
5 stars
243
4 stars
168
3 stars
106
2 stars
49
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews mentioned incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.

Cleanliness

Several reviews noted that the restaurant was dirty, impacting the overall dining experience.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior and lack of oversight.
  • CC
    Cindy Carico
    Nov 13, 2025
    5.0
    Hot food, great service. Wonderful bag deals!!
  • LB
    Lisa Byrd
    Oct 22, 2025
    2.0
    Why do you have the option to order through an app if you’re not going to put in the order and have it ready when I arrive? I recently placed an order through the app (15 minutes in advance), but when I got there expecting to receive it and go straight home, I was told that I would have to wait (20-25 minutes was my wait time) for my order to be made. When questioned about it I was told that they don’t make any orders until the person arrives to pick it up. It’s then typed into the system and made. WHAT? If that’s the case, why would anyone bother to place an order in advance, when you’re going to have to wait as if you walked in and placed the order. You wonder why people don’t eat here as much as they use too! Needless to say, it’ll probably be my last time eating here.
  • AR
    Alex Reyes
    Oct 18, 2025
    1.0
    Lo peor, me da igual sino entienden pero baiance mucho ALV, ya mejor Clauseren el lugar
  • BB
    Bob
    Oct 9, 2025
    1.0
    Every time I’ve been through the drive thru, the soda tastes like pure seltzer. The food is old. Sometimes the fries are so hard that you can’t even bite into them. Seriously, not even just super crunchy fries. I’m talking like they’ve been fossilized in stone like a prehistoric lizard. And if they don’t forget my ranch, it’s still warm and sour. It’s supposed to be in a cooler, right? It is everywhere else. The Wendy’s in Hillsville is a million times better, and has never done me wrong. I’ve visited the Galax location again recently a few times after not visiting it for a couple years, just to give it another chance, and it hasn’t changed. Still garbage.
  • MB
    Matthew Ball
    Oct 5, 2025
    5.0
    Good food manager really nice person

Frequently Asked Questions About Wendy's

Is Stewart - 03003 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.