Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor and rude service, with long wait times and incorrect orders being common complaints.
Food Quality
While some customers enjoyed the food, many noted issues with cold or old items, incorrect orders, and overall declining food quality.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Management Concerns
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective oversight.
Inconsistent Experience
The overall experience varied greatly, with some customers having positive visits while others reported significant issues.
LF
Levi Funk
Jan 2, 2026
1.0
While waiting on my drive-thru order parked past the yellow post a usually tolerable, dark complected female employee thought it best to sneak up to my window and scream into the cab of my truck. It was a shrill and inaudible shriek! I jumped, and murmured in anger! Looking back on the incident the only thing I might have done to warrant such behavior, was speak loudly into the drive-thru speaker. I drive a loud truck, and past employees have had a hard time hearing my order. Unfortunately those will be my last Galax Wendy's chicken nuggies!
MT
Mitch Turner
Nov 26, 2025
5.0
Galax has a good Wendy's for sure
CC
Cindy Carico
Nov 13, 2025
5.0
Hot food, great service. Wonderful bag deals!!
LB
Lisa Byrd
Oct 22, 2025
2.0
Why do you have the option to order through an app if you’re not going to put in the order and have it ready when I arrive?
I recently placed an order through the app (15 minutes in advance), but when I got there expecting to receive it and go straight home, I was told that I would have to wait (20-25 minutes was my wait time) for my order to be made. When questioned about it I was told that they don’t make any orders until the person arrives to pick it up. It’s then typed into the system and made. WHAT? If that’s the case, why would anyone bother to place an order in advance, when you’re going to have to wait as if you walked in and placed the order.
You wonder why people don’t eat here as much as they use too! Needless to say, it’ll probably be my last time eating here.
AR
Alex Reyes
Oct 18, 2025
1.0
Lo peor, me da igual sino entienden pero baiance mucho ALV, ya mejor Clauseren el lugar
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 506 E. Stuart Dr, Galax, VA?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's at Galax serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Galax, VA?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability.
What payment options does Wendy's in Galax accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Galax location?
You can provide feedback via their Customer Care team through live chat or message on the Contact page, call 888-624-8140, or call the location directly at (276) 236-4410.
Where can I find Wendy's menu and nutritional information for the Galax location?
Menu prices and nutrition info are available on order.wendys.com or the mobile app by selecting this location and viewing menu items.
What nearby places can I visit before or after eating at Wendy's Galax?
Nearby places include LibertyX Bitcoin ATM, Walgreens, Speedway gas station, Subway sandwich shop, and Dunkin' donuts, which can be convenient for errands or additional food options.
Is there a nearby gas station where I can fill up after visiting Wendy's in Galax?
Yes, Speedway and Kangaroo Express are nearby gas stations convenient for refueling after your visit to Wendy's.
Are there beauty salons near the Wendy's Galax location?
Yes, Joyce's Beauty Shop, Four&Co., and Jaimee Carico at Nailed-It are nearby beauty salons you might visit along with Wendy's.
Does Wendy's Galax offer drive-thru and dine-in services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available, providing flexible options for your visit.