Subway

Reviews

• GT

  Games Today

  3 days ago
  5.0
  We all know how hard it is to get good service at a restaurant, especially quicker or fast food. This place was clean order was taken and completed in a very timely manner. Staff was very friendly. And to be perfectly honest with you probably the best experience I’ve had at the subway.
• DS

  Day Smith

  Nov 8, 2025
  1.0
  Not one person tried to help fix a situation, I came in and before have never had an issue at any subway with online gift cards, but now I need a loyalty account??? I waited patiently and then had 3 different people look at the screen and shrugg like cavemen, no one made fforts to call upper management or anything
• KV

  Korey Vaughn

  Oct 23, 2025
  1.0
  10/23/25 7:30pm to the guy that was working the drive through. We came through and ordered 3 subs, he was very rude and interrupting as we were trying to order our food. Horrible customer service because he didn’t even slow down to comprehend what we were saying, all 3 of our subs were made incorrectly and 2 were still cold. As I was handing the cash to pay for it he disrespectfully ripped it out of my hand. When asking him if there was a manager on duty to report him he said no and smirked as if he knew what he was doing. Also once we left and realized our food was wrong we tried calling back where we sat on hold for a total of 5 mins for it to just go straight to voicemail. Horrible experience and this ain’t the first time we’ve had this experience with the same employee. If you don’t have customer service skills then get the hell out of customer service. Do better Subway!!
• AD

  Amy Dalton

  Oct 17, 2025
  5.0
  This is one of the best Subway locations ( E Stuart Dr. Galax Virginia). I’ve been to — the food is always fresh and the staff are friendly. However, this is the second time my order has been made incorrectly. I understand things can get busy, but when you don’t get what you ordered and paid for, it’s frustrating. This time, both of my footlongs were wrong — one was missing the meat, and the other didn’t have my fixings. I hope more attention is given to getting orders right, because otherwise this place is great.
• AA

  Aaron

  Jul 26, 2025
  1.0
  My food was only missing a topping or two but hey mistakes happen right its a easy fix. So we had gone through the drive thru originally (hence how the toppings were missing cause i was in my car not inside) but to fix this we went inside.. for no reason instead of just simply adding the toppings to the sandwich they were argumentive and extremely rude. At the end of this situation they decide to just make a new sandwich ......ok thats fine . We ask for it toasted and they purposely toast it for so long that its burnt they then have the audacity to tell me I shouldn't ask for it toasted if we dont want it toasted.. at that point I just gave them the sandwich back and asked for a refund she wouldn't refund the combo just the sandwich so i ate a bag of chips and drank sour tea for lunch 🙃

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