Arby's

4.2
684 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1120 East Stuart Drive, Galax, VA
24333, United States

Hours

Reviews

4.2
684 reviews
5 stars
356
4 stars
206
3 stars
66
2 stars
28
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals while others mention cold or poorly prepared items.

Customer Service

Customer service experiences vary widely; some reviews highlight friendly and helpful staff, while others report rude or unprofessional behavior.

Cleanliness

The restaurant is generally noted for being clean, with some customers specifically praising its upkeep.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Pricing

Many customers find the prices to be high relative to portion sizes and food quality.
  • GB
    gary Bowman
    Dec 9, 2025
    5.0
    Great food and very nice.
  • CC
    Cindy Carico
    Nov 13, 2025
    5.0
    The drive thru worker was kind, respectful and counted my cash back to me. Something that should be done more frequently at other establishments. The food was hot and fresh. Very pricey so we can't eat there as often as we would like. But the customer service keeps us coming back.
  • JB
    Just that Bish
    Sep 3, 2025
    1.0
    Stood in their lobby for 9 mins waiting to be acknowledged, for a pick up order they claim to not have. Ridiculous lazy employees doing nothing but still can’t great customers or offer any assistance! 10 out of 10 DO NOT RECOMMEND!!!! What happened to customer service do we just not give a shit about the people paying our bills??? Without customers you stop getting a paycheck think about that
  • JR
    Jeff Roper
    Aug 23, 2025
    5.0
    Over the past couple years this place has really come back. It is so much cleaner and nicer than it used to be. If you enjoy Arby's sandwiches this is one of the most well kept restaurants you can go to
  • LM
    Locke Midkiff
    Aug 9, 2025
    5.0
    Arby's is the best